Genel BakisSafety and fairnessOyunlarBonuslarPaymentsCustomer supportKullanici YorumlariDiscussion

Michaela S.

12/2025

Read our Casinoin review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from United States

Pros and cons

High withdrawal limit
Mobile casino application for iOS and Android
Live dealer games are available
Good selection of Jackpot Slots

Possible deposit and withdrawal fees

Casino screenshots

Casinoin Review

In this review, we took a close look at Casinoin. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.

Based on the data collected, we have determined the casino's Guvenlik Endeksi, which is a score given to online casinos to describe their level of safety and fairness. With a higher Guvenlik Endeksi, your chances of playing and receiving winnings without complications increase. Casinoin has a Very high Guvenlik Endeksi of 9.1, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Read on to get the full picture on Casinoin and decide if this casino is worth your time.

Fairness and safety of Casinoin

In working out a casino's Guvenlik Endeksi, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Casinoin Terms and Conditions as part of our review of Casinoin. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Considering our estimates and the factual data we have collected, Casinoin appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

We did not find Casinoin on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Casinoin having a Guvenlik Endeksi of 9.1, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Note: According to our records, Casinoin is related to 7 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Guvenlik Endeksi of Casinoin. The relationship between these casinos has led to a higher Guvenlik Endeksi than it would have been otherwise for this casino.

Our Casinoin T&Cs review

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casinoin to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Casinoin

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Guvenlik Endeksi, we consider all complaints submitted through our Sikayet Cozum Merkezi, as well as ones we collect from other sources.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 9 black points. You can find more information about the complaint and black points in the 'Guvenlik Endeksi explained' part of this review.

User feedback and assessment of Casinoin

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Casinoin has a Mixed User feedback score based on the 82 user reviews in our database. The reviews have been made available in the Kullanici Yorumlari section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Guvenlik Endeksi calculation due to these factors.

Casinoin company information and licenses

Casinoin belongs to BM Solutions Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Casinoin has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

Casinoin accepts 11 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Neosurf, Google Pay, MuchBetter, MiFinity, Rapid Transfer.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
EUR 2,000 per day	No win limit
EUR 14,000 per week
EUR 60,000 per month

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Casinoin.

Language	Website	Customer support	Live chat
English			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Casinoin, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Casinoin to be average.

Casinoin slots and casino games

You can play these types of games at Casinoin: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 41 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Booming Games, Relax Gaming, Gaming Corps, Smartsoft Gaming, FBM Digital Systems., Fantasma Games, Platipus, Max Win Gaming, Caleta Gaming, Spadegaming, AvatarUX, Peter & Sons, Aviatrix, Fazi, Trigger Button Studios, Blue Guru Games, Zitro, Kalamba Games, CT Gaming, Storm Gaming, Electric Elephant, Four Leaf Gaming, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play, PG Soft (Pocket Games Soft), Reel Play.

Bonuses and codes offered by Casinoin

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 1 bonus from Casinoin:

100% up to €1,000 and 100 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuslar' part of this review.

Devamini Oku Read less

Company info

Sahibi BM Solutions Limited
Kurulusuu 2023
Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of Casinoin. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Kosullar ve Sartlar

Mostly fair

Issues found: 2

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.

Casino size

Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Cok Iyi

Total complaints: 192

Opened 0
Unresolved 0
Cozuldu 63
Reddedildi 129

Sikayetlere Goz At

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.

Other factors

Tarafsiz

There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Lisans Kurumlari

Malta (MGA)MGA/B2C/771/2019
Dogrulanmis

Unfair terms and conditions

Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis

Complaints about Casinoin

All(192)
Opened(0)
Unresolved(0)
Cozuldu(63)
Reddedildi(129)

Player is unable to use the bonus.

Disputed amount: €600

Player seeks refund for net losses after account misuse.

Disputed amount: €700

Player’s winnings have been confiscated.

Disputed amount: €10,034

Player’s winnings have been confiscated.

Disputed amount: €1,000

Player believes that their withdrawal has been delayed.

Disputed amount: €4,000

Player’s withdrawal is delayed.

Disputed amount: €420

Player’s account verification is delayed.

Disputed amount: €1,832

Player’s winnings haven’t been received yet.

Disputed amount: €430,000

Player's withdrawal is delayed at Casinoin.

Disputed amount: €160,000

Player's withdrawal is delayed.

Disputed amount: €200

Tumunu Goster

Sikayet Gonder

Oyunlar

Explore the game selection available at Casinoin. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Oyunlar
Canli Oyunlar

Slotlar

Rulet

Blackjack

Betting

Video Poker

Bingo

Bakara

Jackpot games

Canli Oyunlar

Poker

Craps and dice

Keno

Kazı Kazan

eSports betting

Crash Oyunlari

Available: 14 Not Available: 1

Oyun Saglayicilari

Tumunu Goster (41)

Casino Bonuslari

Casinoin bonuses

Browse all bonuses offered by Casinoin, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

Odeme Yontemleri

Payments

Browse an overview of payment methods supported by Casinoin, along with related limits and fees associated with transactions to or from your casino account.

Odeme Yontemleri

Tumunu Goster (11)

Transaction limits

Withdrawal limits

€60,000

per month

€14,000

per week

€2,000

per day

Win limits

Unknown

Para Birimleri

Traditional

Supported Fiat currencies.

EUR

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 1 language

English

Live chat

Available in 1 language

English

Customer support:

Available in 1 language

English

Live chat rating

Subpar

Based on 4 tests

29 Sep 2025

Mária B.

Subpar

04 Nov 2024

Natalia B.

Subpar

17 Jan 2024

Burak O.

Subpar

26 Jun 2023

Natalia B.

Subpar

Kullanici Yorumlari

User reviews of Casinoin

This is a place to share experience with Casinoin. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 82 users

Very positiveOlumluTarafsizOlumsuzVery negative

Do you have any experience with this casino?

Yorum Yaz

Casino Guru

We want players to understand gambling.

• 7 months ago

Don’t recommend to play at this site, my KYC verificatiom has been going on now for 15 days, in sites Terms and Conditions it is said maximum 5 days.Customer support keep telling me every day that i have to wait a little bit more. Same shit very day. The have told me they have asked for additional update from relevant team and have not recieved any answer from them in 15 days. So, a total scam, not going to make high hopes on getting my account balance 1750€ ever, as being reading some other review sites, it seems to be intentional behaviour from this casino as similar cases you can find all over the internet. Definitely DO NOT DEPOSIT big amounts here, as you will not get your winnings. TOTAL MAFIA.

No pros

Withdrawal been delayed over 15 days
KYC process been going on for 16 days

• 1 year ago

Delaying withdrawls and answers, rejecting withdrawls, after month got asked to do verification(additional) and now waiting more than month to be procesed, after that i can make withdrawl and will be waiting for reviewing of that who knows how long.
Not getting notifications of rejections, had to ask everything by myself, obviously thy don't want you to get your money.

good offer

delaying withdrawls
delaying answers
not friendly
not getting notifications about rejections

• 1 year ago

If you’re a serious gambler, the VIP benefits are worth it. Just make sure to check the bonus terms, as some of them require a lot of play to clear.

VIP perks
cashback
personal account manager

High wagering on VIP bonuses

• 1 year ago

I am pleased to change my rating after a long time.
Everything is positive.
The most important thing is that they pay quickly, usually within an hour at most!

It has easy access to live casinos.
Εχει εύκολες πρόσβασης στα live casino .
The fastest withdrawal
Η πιο γρήγορες ανάληψης
It has good protection and player limits.
Έχει καλη προστασία και όρια παίχτη

I can't find anything.
Δεν βρίσκω κάτι

• 1 year ago

The 24/7 customer support is actually helpful. I’ve contacted them late at night, and they always respond quickly. Some casinos have bots that give useless answers, but here, the support team actually solves problems.

24/7 live support
knowledgeable staff

Live chat wait times can be long during busy hours

• 2 years ago

Stay away from this casino. The worst. Liars and there is no way you will ever be paid your winnings. Also, the fact that I asked to verify my account and they wouldn't let me, is very suspicious.

They close accounts with that's how I want it
Κλείνουν λογαριασμούς με το έτσι θέλω
They won't let you verify your account
Δεν σε αφήνουν να επαληθεύσεις τον λογαριασμό σου
They lie
Λενε ψέματα
They never pay the winnings
Δεν πληρώνουν ποτέ τα κέρδη

• 2 years ago

It is a good casino friendly VPN has some issues sometimes in terms of service but with agreement With the representative in the live chat the solution is found I would play again
Very fast withdrawals very important!
And good RTP indicator!

It has quite a range of games, of course, depending on the vpn
Έχει αρκετή γκάμα παιχνιδιών βέβαια ανάλογα την vpn
I'd say pretty quick withdrawal at least for me within a few hours
Θα έλεγα αρκετά γρήγορη ανάληψη τουλάχιστον σέ μένα μέσα σέ λίγες ώρες
Live chat
Live chat
Good deals
Καλές προσφορές

Live chat on some topics not flexible
Live chat σε κάποια θέματα όχι ευέλικτο
Sometimes they face problem with their site
Κάποιες φορές αντιμετωπίζουν πρόβλημα Με το site τους
Not all reps are good at service
Δεν είναι οι εκπρόσωποι όλοι καλοί στην εξυπηρέτηση

• 2 years ago

I recently hopped on board with this gaming site, and let me tell you, the sign-up process was a breeze. Just punched in my digits, got the code, and bam, I was in. Super convenient, right? No need to throw around sensitive docs on the internet, especially when it comes to gaming sites. We all get a bit antsy about our private stuff floating out there, especially when we're done with the gaming sesh.

First cash out of my online casino chips hit my e- wallet within minutes ( I m talking 4 certified and verified e-wallet account owners)

The games, the live stream, the UI, and the balance recording are all crystal clear. No second-guessing here. And the live dealers? They're dealing right in front of ur eyes, treating ur rounds like you're at your local haunt every night. Win or lose, it's all out there, plain as day.

Now, let's talk payouts. I don't see this casino flinching at big wins. It's open 24/7, ready to dish out the cash. Some lose, some win big – it evens out 4 the casino. And the live tables? Generous doesn't even cut it. Max bets reaching six digits! Imagine that, like you're living it up every night in a swanky Vegas or Macau joint. Go on, buy some casino chips with ur favorite e-wallet, bet as if u were in Vegas, and if u r lucky cash out ur chips back to ur e-wallets fast and securely as if u were to any casino's guichet to cash out ur chips, AS SIMPLE AND NEAT AS THAT with this gaming delight for any real casino games like baccarat and BJ lover 😊😊

cash out of live tables casino chips hit e- wallets within minutes 24/7 365
The LIVE table games, their live stream, their UI, and the balance recording are all crystal clear
excellent minimalistic site to the point nothing to hide from us,
no messing around with our private and sensitive docs which nowadays is the number 1 factor 4 us not to sign up in an online gaming site

none, at least so far :)

• 2 years ago

Prompt service good bonus instant withdrawal of winnings.no complaints so far.generally fair games.

• 2 years ago

Worst Casino by far.
Stay away.

First of all their slots are not original and they are modified ( I got 1250 euros win on 0,20 + 0,5 double chance on Madame Destiny , even though the max win should have been 1000 euros if the slot was original since it 5.000x based on base bet xD).

People will wonder though ... Well ... they will never cash you out or if they do it takes weeks

Stay away.

Modified slots
Scam Artists
Will never CASH out
Even if they Cash out some small wins it will take weeks
They accept many payment methods for deposit but cannot pay you back with these payment methods

• 2 years ago

If you want to lose with confidence, enter here.
A casino that never has a problem with deposits
But it exists with the withdrawals and it is done on purpose so that they take the last euro from you.
If you happen to win something they do their best not to give you problems with delays without any explanation of what is happening so that you get tired and bet it back after so much waiting and mockery.

Fast Deposits
Γρήγορες Καταθέσεις

There is almost always a problem with Withdrawals
Υπαρχει σχεδον πάντα πρόβλημα με τις Αναλήψεις
They lie in chat.
Ψεύδονται στο τσατ.

• 2 years ago

beside some errors during the playing, in general everything is good there are many popular games and and when I had the problem with withdrawal the support team was fast.

• 2 years ago

Thank you for a great Casinoin experience. The graphics are great and the slot games offer a lot of good variety to choose from. More free spins will be added bonus :) correspondence and customer service is amazing

• 2 years ago

i have to tell that casino is my favourite . first for the update of all games technology wise .honest .following the issues .like chat extra ... & especially for the best manager I ever seen.

great

• 2 years ago

Casinoin has great user interface, fast menus and smooth gameplay and options.
Fast payments and stuff.
No problems with casino, never had one :)
Just Great!

• 2 years ago

At first they were great. This morning I gambled, won a 10 spin bonus and after 3 or 4 spins won 10 extra spins for 20 total spins. Had 2 massive wins totaling$75,000 euros which in Canadian is $108,000 . So shocked, I exited the game to check my balance and seen it was only $1067. Now because I was so in shock I didn't screenshot that huge win and they screwed me over. I just lost so much money. I'm pissed. There has to be a record of every single player's bets and wins somewhere. They said check your statistics but it shows zero for wins and bets, not possible when I won$20/30 in less than 2 minutes. Don't play on this casino and if you do SCREENSHOT all wins because they are huge crooks. I'm still in shock and extremely upset. That's allot of money and it's gone and I won it fair and square. They say they don't see it. Well is hard to miss 75,000 . That's a huge number. I wrote Endorphina but no reply to ask if they have records of everyone that plays their game. I'm sure it will be a dishonest answer. $108,000!!!!!!!!!! Be aware people. $1067 is all I got from gambling my own money on$2 bets. To h*ll with you. Crooks!!!!!

Horrible crooks, casino and providers!!!!!

• 2 years ago

It’s a scam casino when you sing in there is an offer of 120% bonus and 200fs in sweet bonanza but here is the catch you never receive the 200fs cause you need to wager the bonus money and your deposit 50x to take the free spins ahahaha but is not written anywhere

scam
bad wager 50x in bonus
don’t give you the FS

• 2 years ago

Setting up an account here is a breeze, and you can dive into the action without a smidge of KYC fuss. But that's where the allure ends, and the nightmare begins.

This casino has a dirty little secret: a habit of stalling withdrawals for imaginary and utterly bogus reasons. Their favorite excuse? Blame it on the payment provider. But here's the kicker, folks – it's all a smoke-and-mirrors show. Dive deep into the reviews, and you'll find countless tales of the same old story. You try to cash out, they slam the door in your face, and when you cry foul, they pull out the old "payment provider problem" card.

Here's my tale of woe – I had a whopping $2500 in winnings I was itching to withdraw, and for six excruciating days, they shot me down with the same tired excuse. On day seven, I caved, played my balance away (yes, my bad, I'll own up to that), and what do you know? On day eight, by some miracle, the "technical issue" vanished into thin air, and withdrawals were suddenly a go.

Now, I won't point fingers and say it's all on them that I decided to take a gamble and lost my winnings. But their sleight-of-hand tactics certainly played a part in this debacle.

Listen up, my fellow gamblers – I implore you, stay the heck away from this casino. Their dishonest practices are a recipe for heartache and headaches. There are far better places to test your luck.

• 2 years ago

As soon as you win a large amount, they simply cancel the withdrawals and don't give you your money with the excuse that they will report it to the experts so that it can be resolved here and a week, while identification has been done normally, they did the same to a friend of mine, just not they want to pay you or they expect you to play them so that the amount is smaller, I can't understand why you cancel the withdrawal and it takes so long to resolve the problem, unacceptable casino stay away, and the excuse is that they are trying to solve and wait for an answer that they never give, close it yesterday

no withdrawals are made
δεν γινονται αναληψεις
they find excuses not to get your money
βρισκουν δικαιολογιες να μην παρετε τα λεφτα σας
stay away
μεινετε μακρια

• 2 years ago

That's the worst casino I ever played in my life. They will never cash out your withdrawal and they will find any kind of excuses for that... I waited for at least 10 days for a withdrawal of 200 euros and they keeped cancelling it because I wasnt verified... After I send them everything they needed for verification,, I waited some days more and they just suspended and blocked my account because of violation ot the T&C they told me... I cant login and my money is gone... Dont play at this casino, dont even think to play here... Never,ever,ever... STAY AWAY!!!

Nothing

Everything about this site

• 2 years ago

I gotta be real, wasn't too thrilled with it, to be honest. The bonus terms were just not cool, and they felt like they were trying to make it tricky to actually cash out any winnings. Plus, they seriously need to up their game when it comes to game providers. They're lacking some big names, and it's just not as fun as other casinos I've played at. Sorry, but I won't be going back there anytime soon. 😕👎

• 2 years ago

These guys are scammers they tell you one thing and do the other I'll never ever play here again it's a very sad thing too see a casino loose integrity thats when people should beware they don't pay you after you win big so watch out

Nothing

Fails tocash outwinnings
Lies
Takes money

Casinoin

Dear braxvan91, 

We understand your frustration regarding the delay in processing your withdrawal. The cause of the delay is an outage on the payment provider's side, which has resulted in longer processing times than usual. In the past, you experienced instant withdrawals with no issues. 

We recognise that this situation is disappointing, and to make up for the waiting period, we have provided you with a bonus as a gesture of goodwill. 

You initiated the payout on 25.07.2023, and according to our Terms and Conditions, withdrawals may take up to 5 business days to be finalised due to various circumstances, as is the case here. Rest assured, we are doing everything possible to expedite the process. 

We want to assure you that the issue with the payment provider has been resolved, and all pending payouts will be processed shortly.

We apologise for any inconvenience this may have caused and appreciate your understanding.

• 3 years ago

These guys changed the terms without telling anyone. Do you think it's okay to do these things at an online casino? Don't even try to play!

Casinoin

Dear customer,

Could you please elaborate more on this issue, so we could understand what in fact happened? Since it goes against the company’s policies & Terms and Conditions and seems to be some misunderstanding.

Thank you!

• 3 years ago

Terrible!!!

Lousy casino!!!

Never in my life have I seen this in any casino.

I opened an account... I made a deposit by bank transfer. When I went to withdraw some of my profit to my astonishment, there was no method available for withdrawal!!

I spoke with the chat where they told me that I had to withdraw using the same deposit method but unfortunately they did not have a bank transfer. In order to withdraw any winnings, you would have to make a deposit in another method. So far, it's a so-called normal situation, although I already think it's not acceptable!! if they have the method available for deposit they should have it for withdrawal too!!!

I made a new deposit through JETON so that I could finally withdraw some of my profits. What happened next? Anything!!! I still didn't have a single withdrawal method available!!! 1 single!! nothing was possible to carry out any survey by any method, because there was still no possibility of choice!!

What they told me in the chat was that the responsible department was going to check the possibility of opening this withdrawal method, until then I would have to wait!!

A casino that won't let you withdraw profits, even if validation is pending??? does not have any method available for withdrawal. what joke is this????

Miserable! I lost all my money, and closed the account of course! Note zero!!!

many slot games
muitos jogos slots
many live casino games
muitos jogos live casino

Does not provide survey methods
Não disponibiliza métodos de levantamento
Only this point is enough to be terrible!!!
Só esse ponto chega para ser péssimo!!!

Casinoin

Dear Miidelgado,

We are sorry that you lost your funds, the clarification was provided to you. If you are using the payment method that doesn’t support payouts, you are required to attach an alternative one in order withdraw. It’s a common practice.

Moreover, your complaint was rejected by the CasinoGuru specialists.

We are truly sorry you feel this way and apologise for any inconvenience caused.

All the best!

• 3 years ago

At first, I played for about two years without KYC, but one day I was told that KYC was required for withdrawals.
Unfortunately, I lost all the credit cards I used at this casino and it was not easy to prove.
Restoring the information and payment details in my mobile phone, and dealing with credit card companies was complicated and difficult. The support was not in perfect Japanese, but they answered each one carefully.
Rather than one-sided support, he understood the situation and talked to me. There are very few casinos like this. I appreciate the support. After that, my account was verified.

Support is responsive and reliable.
サポートは迅速な対応で信頼できる。
Very good promotion.
プロモーションがとてもいい。

It's not Japanese support, so I can't communicate well.
日本人サポートではないので言葉がうまく伝わらない。

Casinoin

Dear purimu1216,

We appreciate your cooperation on the KYC procedure, and thank you for the positive feedback!

Our customer support team tries to provide individual and personal approach to each customer, therefore your kind words mean a lot to us.

We hope your cooperation with us will be long and pleasant!

• 3 years ago

I put 15 euros as a first registration to see how it plays. Then they told me that in order to get a bonus I had to make a minimum deposit of 20 euros, which I had not read anywhere.
Their games are outdated, they don't have new games and what they play is crap and you don't get any money.
Unacceptable do not register.

All negative
Όλα αρνητικά

Casinoin

Dear nickcrawl,

We are sorry to hear that 😞

However, kindly note that this information was available in the promotion description, and we sincerely expect our customers to read it before clicking on "participation" button.

We collaborate with the biggest & trustworthy game providers, and constantly adding new ones, so hope you give us another try 😉

Best of luck!

• 3 years ago

Very kind stuff, willing to help! Got my money seconds after a very fast verifiation!

Casinoin

Dear fazedism2,

We’re thrilled that you were satisfied with our services 🥳 Your feedback is most appreciated!

Best regards!

• 3 years ago

Crooks !!! They ask for identification documents after you have made 5-6 withdrawals and deposits and they never identify you! They make you wait with live chat that are robots

Casinoin

Dear akistsianavass,

We are sad to hear about your negative experience with us 😞

However, the KYC procedure is the standard process you will need to complete at some stage as per the T&Cs of the company.

Please do not hesitate to reach out to our 24/7 support team who will be more than happy to help!

• 3 years ago

There was a problem with withdrawing the money, whenever I tried to withdraw it kept coming up with a problem. And in the end I lost all the money I earned.Such moves like this , it's suspicious.

Casinoin

Dear AslihaTaker,

We are sad to hear about your negative experience with us 😞

Withdrawals may fail due to various reasons dependent and non-dependent on the company, so we recommend contacting Casinoin customer support to get more detailed clarification on this.

Please reach out to our 24/7 support team who will be more than happy to help!

• 3 years ago

Big scammers.First win and not even a big amount and they found a "problem" regarding my withdrawals. Of course they never paid the money. Stay away

Casinoin

Dear NikolaosAth5,

Kindly note that withdrawals may fail due to various reasons dependent and non-dependent on the company. Have you completed the KYC verification?

We always recommend contacting Casinoin customer support to get more detailed information on this.

Best regards!

Discussion

Casinoin discussion

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Casino Bonuslari

Casinoin bonuses

Browse all bonuses offered by Casinoin, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

Odeme Yontemleri

Payments

Browse an overview of payment methods supported by Casinoin, along with related limits and fees associated with transactions to or from your casino account.

Odeme Yontemleri

Tumunu Goster (11)

Transaction limits

Withdrawal limits

€60,000

per month

€14,000

per week

€2,000

per day

Win limits

Unknown

Para Birimleri

Traditional

Supported Fiat currencies.

EUR

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 1 language

English

Live chat

Available in 1 language

English

Customer support:

Available in 1 language

English

Live chat rating

Subpar

Based on 4 tests

29 Sep 2025

Mária B.

Subpar

04 Nov 2024

Natalia B.

Subpar

17 Jan 2024

Burak O.

Subpar

26 Jun 2023

Natalia B.

Subpar

Kullanici Yorumlari

User reviews of Casinoin

User feedback:

Mixed

Rated by 82 users

Very positiveOlumluTarafsizOlumsuzVery negative

Do you have any experience with this casino?

Yorum Yaz

Casino Guru

We want players to understand gambling.

• 7 months ago

No pros

Withdrawal been delayed over 15 days
KYC process been going on for 16 days

• 1 year ago

good offer

delaying withdrawls
delaying answers
not friendly
not getting notifications about rejections

• 1 year ago

If you’re a serious gambler, the VIP benefits are worth it. Just make sure to check the bonus terms, as some of them require a lot of play to clear.

VIP perks
cashback
personal account manager

High wagering on VIP bonuses

• 1 year ago

I am pleased to change my rating after a long time.
Everything is positive.
The most important thing is that they pay quickly, usually within an hour at most!

It has easy access to live casinos.
Εχει εύκολες πρόσβασης στα live casino .
The fastest withdrawal
Η πιο γρήγορες ανάληψης
It has good protection and player limits.
Έχει καλη προστασία και όρια παίχτη

I can't find anything.
Δεν βρίσκω κάτι

• 1 year ago

24/7 live support
knowledgeable staff

Live chat wait times can be long during busy hours

• 2 years ago

Stay away from this casino. The worst. Liars and there is no way you will ever be paid your winnings. Also, the fact that I asked to verify my account and they wouldn't let me, is very suspicious.

They close accounts with that's how I want it
Κλείνουν λογαριασμούς με το έτσι θέλω
They won't let you verify your account
Δεν σε αφήνουν να επαληθεύσεις τον λογαριασμό σου
They lie
Λενε ψέματα
They never pay the winnings
Δεν πληρώνουν ποτέ τα κέρδη

• 2 years ago

It has quite a range of games, of course, depending on the vpn
Έχει αρκετή γκάμα παιχνιδιών βέβαια ανάλογα την vpn
I'd say pretty quick withdrawal at least for me within a few hours
Θα έλεγα αρκετά γρήγορη ανάληψη τουλάχιστον σέ μένα μέσα σέ λίγες ώρες
Live chat
Live chat
Good deals
Καλές προσφορές

Live chat on some topics not flexible
Live chat σε κάποια θέματα όχι ευέλικτο
Sometimes they face problem with their site
Κάποιες φορές αντιμετωπίζουν πρόβλημα Με το site τους
Not all reps are good at service
Δεν είναι οι εκπρόσωποι όλοι καλοί στην εξυπηρέτηση

• 2 years ago

cash out of live tables casino chips hit e- wallets within minutes 24/7 365
The LIVE table games, their live stream, their UI, and the balance recording are all crystal clear
excellent minimalistic site to the point nothing to hide from us,
no messing around with our private and sensitive docs which nowadays is the number 1 factor 4 us not to sign up in an online gaming site

none, at least so far :)

• 2 years ago

Prompt service good bonus instant withdrawal of winnings.no complaints so far.generally fair games.

• 2 years ago

Modified slots
Scam Artists
Will never CASH out
Even if they Cash out some small wins it will take weeks
They accept many payment methods for deposit but cannot pay you back with these payment methods

• 2 years ago

Fast Deposits
Γρήγορες Καταθέσεις

There is almost always a problem with Withdrawals
Υπαρχει σχεδον πάντα πρόβλημα με τις Αναλήψεις
They lie in chat.
Ψεύδονται στο τσατ.

• 2 years ago

beside some errors during the playing, in general everything is good there are many popular games and and when I had the problem with withdrawal the support team was fast.

• 2 years ago

i have to tell that casino is my favourite . first for the update of all games technology wise .honest .following the issues .like chat extra ... & especially for the best manager I ever seen.

great

• 2 years ago

Casinoin has great user interface, fast menus and smooth gameplay and options.
Fast payments and stuff.
No problems with casino, never had one :)
Just Great!

• 2 years ago

Horrible crooks, casino and providers!!!!!

• 2 years ago

scam
bad wager 50x in bonus
don’t give you the FS

• 2 years ago

no withdrawals are made
δεν γινονται αναληψεις
they find excuses not to get your money
βρισκουν δικαιολογιες να μην παρετε τα λεφτα σας
stay away
μεινετε μακρια

• 2 years ago

Nothing

Everything about this site

• 2 years ago

Nothing

Fails tocash outwinnings
Lies
Takes money

Casinoin

• 3 years ago

These guys changed the terms without telling anyone. Do you think it's okay to do these things at an online casino? Don't even try to play!

Casinoin

• 3 years ago

many slot games
muitos jogos slots
many live casino games
muitos jogos live casino

Does not provide survey methods
Não disponibiliza métodos de levantamento
Only this point is enough to be terrible!!!
Só esse ponto chega para ser péssimo!!!

Casinoin

• 3 years ago

Support is responsive and reliable.
サポートは迅速な対応で信頼できる。
Very good promotion.
プロモーションがとてもいい。

It's not Japanese support, so I can't communicate well.
日本人サポートではないので言葉がうまく伝わらない。

Casinoin

• 3 years ago

All negative
Όλα αρνητικά

Casinoin

• 3 years ago

Very kind stuff, willing to help! Got my money seconds after a very fast verifiation!

Casinoin

Dear fazedism2,

We’re thrilled that you were satisfied with our services 🥳 Your feedback is most appreciated!

Best regards!

• 3 years ago

Crooks !!! They ask for identification documents after you have made 5-6 withdrawals and deposits and they never identify you! They make you wait with live chat that are robots

Casinoin

• 3 years ago

There was a problem with withdrawing the money, whenever I tried to withdraw it kept coming up with a problem. And in the end I lost all the money I earned.Such moves like this , it's suspicious.

Casinoin

• 3 years ago

Big scammers.First win and not even a big amount and they found a "problem" regarding my withdrawals. Of course they never paid the money. Stay away

Casinoin

Discussion