s safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses." />

Bu sayfada yer alan 3. taraf operatorler ticari olmayan bir temelde komisyon anlasmasi olmadan sunulmaktadir. 21+. Kumar Sorunu? Yardim icin: www.sorumlu-bahis.com.

Ana SayfaOnline CasinolarParty Casino Review

Party Casino Review

avatarMichaela S.
Last updated 03/2026
Guvenlik Endeksi
9.5
User feedbackIyi
8 reviews
avatarMichaela S.
Last updated 03/2026

Read our Party Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from United States

Pros and cons

  • Phone support available
  • Various responsible gaming options available
  • Simple and clean website design
  • Live dealer games are available
  • Unlimited withdrawals
  • No welcome casino bonus available

Casino screenshots

party_casino_lt_homepage_desktop
party_casino_lt_game_gallery_desktop

Party Casino Review

Party Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.

The review data forms the basis for our Guvenlik Endeksi score, which is our way of rating how safe and fair an online casino is. The greater the Guvenlik Endeksi, the higher the likelihood of playing and receiving your winnings smoothly. A Very high Guvenlik Endeksi of 9.5 puts Party Casino at the top of our ratings. It scores near the top for fairness and safety. Read our Party Casino review to discover more about this casino and decide whether it is a suitable option for you.

Guvenlik Endeksi – Party Casino fairness and safety

To calculate a casino's Guvenlik Endeksi, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Party Casino review, we extensively examined and analyzed the Terms and Conditions of Party Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Based upon our estimates and collected information, we consider Party Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature Party Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, Party Casino has attained a Very high Guvenlik Endeksi of 9.5. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.

Party Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Party Casino during our review.

Player complaints related to Party Casino

We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Sikayet Cozum Merkezi and from other sources. These all go into each casino's Guvenlik Endeksi.

We currently have 14 complaints about this casino in our database. Because of these complaints, we've given this casino 3,284 black points in total. You can find more information about all of the complaints and black points in the 'Guvenlik Endeksi explained' part of this review.

User feedback and reviews of Party Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

The user satisfaction feedback of Party Casino shared by 8 users has resulted in a Good User feedback score. The reviews submitted by users are available in the 'Kullanici Yorumlari' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Guvenlik Endeksi calculation just to be sure.

Licenses and company information

Party Casino has estimated annual revenues higher than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.

Party Casino is licensed in Lithuania.

Payment options, withdrawal limits and win limits

Party Casino supports 12 deposit methods. This includes: Skrill, Neteller, VISA, Mastercard, Bank transfer, ApplePay, Swedbank, Luminor, PaySera, SEB Bank, Revolut, iDenfy.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The language and support options at Party Casino are shown in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes
Lithuanian Yes Yes Yes

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. Party Casino has a good customer support, judging by the results of our testing.

Casino Oyunlari and slots available at Party Casino

Players can enjoy these types of casino games at Party Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Other card games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live roulette.

Casino Oyunlari supplied by 39 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, iSoftBet, Playson, Nextgen Gaming, ELK Studios, Evoplay, Ezugi, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Tom Horn, WinStudios, JVL, Platipus, Swintt, Synot Games, SlotMatrix, Wizard games, Skywind Group, Spinmatic, G Games, Peter & Sons, BF Games, Light & Wonder, Hacksaw Gaming, EURASIAN (EA) Gaming, Amusnet, Reel Play.

Bonuses and codes offered by Party Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Unfortunately, we currently do not have any bonus offers from Party Casino in our database.

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuslar' section of this review for more details and to find out which offers are available to you.

Company info

  • Operator UAB Party Casino
  • Kurulusuu 2022
  • Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of Party Casino. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Kosullar ve Sartlar
Orta
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.

Casino size
Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Iyi
Total complaints: 9
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Cozuldu 1
  • Reddedildi 6
Sikayetlere Goz At

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.

    Other factors
    Tarafsiz
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Lisans Kurumlari

      • lt
        Lithuania2022-DIE-544
        Dogrulanmis

      Oyunlar

      Explore the game selection available at Party Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slotlar
      Rulet
      Blackjack
      Betting
      Video Poker
      Bingo
      Bakara
      Jackpot games
      Canli Oyunlar
      Poker
      Craps and dice
      Keno
      Kazı Kazan
      eSports betting
      Crash Oyunlari
      Available: 9 Not Available: 6

      Oyun Saglayicilari

      Tumunu Goster (39)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Novomatic
      • ELK Studios
      • Big Time Gaming
      • Yggdrasil Gaming

      Party Casino bonuses

      Browse all bonuses offered by Party Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Party Casino, along with related limits and fees associated with transactions to or from your casino account.

      Odeme Yontemleri

      Tumunu Goster (12)
      • Neteller
      • Skrill
      • VISA
      • Mastercard
      • Bank transfer
      • ApplePay
      • PaySera

      Transaction limits

      Withdrawal limits
      Unknown
      Win limits
      Unknown

      Para Birimleri

      Traditional

      Supported Fiat currencies.

      EUR

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 3 Diller
      EnglishRussianLithuanian
      Live chat
      Available in 3 Diller
      EnglishRussianLithuanian
      Customer support:
      Available in 3 Diller
      EnglishRussianLithuanian
      Live chat rating
      Iyi
      Average response time: 5m
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      06 Mar 2026
      Michaela S.
      5m
      Subpar
      11 Dec 2024
      Burak O.
      Not measured
      Iyi
      25 Apr 2024
      Zuzana C.
      Not measured
      Iyi
      26 Jun 2023
      Natalia B.
      Not measured
      Subpar

      User reviews of Party Casino

      This is a place to share experience with Party Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Iyi

      Rated by 8 users

      Very positiveOlumluTarafsizOlumsuzVery negative

      Do you have any experience with this casino?

      Yorum Yaz
      Casino Guru
      We want players to understand gambling.
      • 7 months ago
      I like this casino, the promotions it offers, and the number of games it has.
      • Variety of games
      • Gray tournaments
      • 1 year ago
      I really enjoy playing here. They give great bonuses and free bonuses also
      • Fast withdrawal
      • Excellent bonus
      • 1 year ago
      PartyCasino offers a mixed experience for players, with several positives and notable areas for improvement. Here's a breakdown of my experience:

      Positives

      Responsible Gambling Options:
      PartyCasino provides robust and user-friendly responsible gambling tools. These options are effective and align with their commitment to promoting a healthy gambling environment.

      Identity Verification:
      The identity verification process is straightforward and quick. Submitting the required documents is simple, and approval typically happens without unnecessary delays.

      Fast Withdrawals (Once Requirements Are Met):
      Once all necessary documents are approved, withdrawals are processed quickly, providing players with minimal delays in receiving their funds.

      Game Library:
      The game list is well-organized, making it easy to navigate and find specific games or categories. Additionally, games open smoothly, with no technical issues interrupting gameplay.

      Negatives

      Withdrawal Method Restrictions:
      PartyCasino lacks flexibility in allowing players to choose their preferred withdrawal method. In my case, I faced a technical issue that prevented me from withdrawing to my Interac email. The platform required me to make another deposit via Interac to reactivate this method, which wasn’t possible due to my monthly gambling deposit limits. This forced me to find an alternative solution by transferring the funds to an old savings account that accepts wire transfers. The process was unnecessarily complicated and frustrating.

      Customer Service and Risk Operations Disconnect:
      A major drawback is the poor coordination between the customer service team and the Risk Operations Team. Players are often required to repeat the same information to both teams, creating a stressful and redundant experience. While this might be a strategy to identify fraudulent behavior, it significantly detracts from the user experience. Improved communication between these teams is essential.

      Ghost Domains and Language Issues:
      PartyCasino’s use of multiple ghost domains adds to the confusion. I’ve received emails from different domains, including Partypoker.com, and some were even in Russian. This inconsistent communication raises concerns about the platform’s professionalism and clarity.

      Conclusion

      Overall, PartyCasino delivers a solid online casino experience in some areas, with excellent responsible gambling tools, quick identity verification, and fast withdrawals once requirements are met. The game library is well-organized, and games run smoothly, enhancing the overall user experience.

      However, the platform's inflexibility with withdrawal methods, poor internal communication between teams, and confusing email practices significantly undermine its strengths. Addressing these issues could elevate PartyCasino into a more user-friendly and reliable platform for players.

      • Responsible Gambling Options
      • Fast Identity Verification
      • Fast Withdrawals (Once Requirements Are Met)
      • Game Library
      • Customer Service and Risk Operations Disconnected
      • Ghost Domains and Language Issues
      • Withdrawal Method Restrictions
      • 2 years ago
      I tested the casino for the first time. I would like there to be more up-to-date slots there, the whole thing makes a somewhat old-fashioned, boring impression, you feel like you're at Merkur or Novoline. Getting free spins there is more than difficult also caused me to get out at 55 euros, which I have never done at any casino before. It would definitely be desirable to have more up-to-date slots, not just sun slots, which the casino is very much characterized by. In addition to the 100%, there were also 50 free spins for Legacy which didn't even bring in 2 euros. Actually, it doesn't matter where you play, whether it's Party Slots, Leo Vegas, Löwenplay, Merkur, Novoline, it's always the same providers and slots, and Party Slots doesn't stand out a bit from all the other casinos that you would say, "I play here." I'm glad it's different than the other casinos.
      • The customer service is friendly and helpful, you can also pay with PayPal. .As I said, the only thing I really liked was the super friendly and nice customer service. Perfect for sun worshipers and Novoline fans.
      • The payout time at the bank is up to 5 days, at Paypal it can be 8 hours at the casino. That's a very long time for a Paypal payout. I applied for the money on Wednesday, and since it still wasn't there on Thursday, I asked on Friday, and it said 2 days, and they were annoyed. (We discussed all of this yesterday, according to customer service.)
      • 2 years ago
      The only good thing about this casino is that withdraw process is pretty fast.

      There are so many bad things about this casino, customer service is horrible they are disconnected from actually solving any problems you have but instead just tell you to read the terms and conditions which they think makes them right about everything. There are times when you are wagering to get bonus free spins and their system glitches and you don't get the bonus even when you show them proof with screen shots they won't give you your free spins you earned. I contacted them twice about this but they don't do anything other then tell you to read the terms and condition which still does not solve your issue. they can take your money very easily but when you are owed anything, they won't even make a attempt to make it right. There are far better casinos with bonuses and you can save yourself the frustration of wasting your time with their chat and emails.
      • 2 years ago
      I have submitted a complaint to resolver and if they require any details please provide them. The following complaint has been sent:

      I am writing to complain about an issue regarding Partycasino. I have already raised the issue with this organisation and it has not been resolved.

      I joined party casino on 21/08/2023 and deposited £500. I requested a withdrawal of £2700 but my account was temporarily disabled. Party casino requested documents from myself which I sent. These were a official government tax credits letter, a selfie of me holding my drivers licence and ma bank card used for depositing. After over a week my account was unlocked and I spoke to an advisor online and was told my withdrawal would now be processed as i was verified. I made two more small deposits from which I won £65. After these deposits were processed I was blocked again. I was told I would need to speak to somebody on the phone as a final step to get my account unlocked once again. I did this and the gentleman on the phone asked me questions all of which i answered. In an email i had mentioned i suffer from depression and anxiety. This is due to the passing of a close friend recently. The gentleman started asking if i am on medication etc. I told him i was not as it was due to a recent death. He was being very patronizing over the phone. I was told by this gentleman that Asim Iqbal who lives at the same address also used to have an account. I told him this is my husband and he had many accounts with online casinos so he most likely would have had one within the party casino label. I was told he did have an account within the brand label and he self excluded a month ago. I am aware of this as i urged him to do it as he was out of control. I was told it was a strange 'coincidence' that I opened an account around a month after he closed his. I was also told that my husband used to play one game that I also played, which is a very popular' slot. I was told this was a strange 'coincidance' too. All my friends play that slot game. I was talked to in a patronizing way as though I was a lier. I provided my ID and all documents requested and even sent a selfie of me holding my ID. I do not understand how a casino can make assumptions without facts. After the conversation I was told I would get an email when the issue was resolved. After contacting them repeatedly for around 3 weeks I received an email showing my withdrawal receipt. This was for the total amount of my deposits which were £565. I contacted party casino again and got an email telling me that my winnings totalling £2265 had been seized due to me having another account within the same label and this goes against their terms and conditions. The only other online gambling account I have is with Mr Q and this is not within the same label. If party casino can give any proof of me having another account within their label I will happily allow them to seize my winnings because i do not have one. I am 100% sure of this. My husband may have had an account within the label in the past but I have not. I am willing to do whatever asked to prove I do not have an account with any casinos within their label. I feel party casino is using an excuse to not have to pay me.

      As I am sure you understand, my overall experience has been extremely frustrating, and I am after a reasonable and fair response from Partycasino.
      • Nothing
      • Don't like paying out
      • Make false excuses
      • Belittle you when you call them
      • Take weeks to give an answer
      • 2 years ago
      Party casino has always been good to be always withdrew winnings and it only casino where I have actually gained from it I've deposited considerable amount way way less then what I've actually withdrawn I think it was something $10+$14usa deposit cost me $16&24 NZD they was only deposits and I took over 10g NZD BUT since maybe only put in 1000 back in thisr so recently received a notice when loading casino that they no longer be available In my country at end of August really sucks does any one know why
      • Fast withdrawal
      • Easy live chat
      • Good customer service
      • They no longer operating in NEW ZEALAND
      • 3 years ago
      I really like it, I hope that I have finally found a casino in the city, I will stay. Everything is very fast, the winnings are fine, I have no complaints. Now I just have to wait for the payment to see if it will be... I recommend it

      Party Casino discussion

      Discuss anything related to Party Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      Party Casino bonuses

      Browse all bonuses offered by Party Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Party Casino, along with related limits and fees associated with transactions to or from your casino account.

      Odeme Yontemleri

      Tumunu Goster (12)
      • Neteller
      • Skrill
      • VISA
      • Mastercard
      • Bank transfer
      • ApplePay
      • PaySera

      Transaction limits

      Withdrawal limits
      Unknown
      Win limits
      Unknown

      Para Birimleri

      Traditional

      Supported Fiat currencies.

      EUR

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 3 Diller
      EnglishRussianLithuanian
      Live chat
      Available in 3 Diller
      EnglishRussianLithuanian
      Customer support:
      Available in 3 Diller
      EnglishRussianLithuanian
      Live chat rating
      Iyi
      Average response time: 5m
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      06 Mar 2026
      Michaela S.
      5m
      Subpar
      11 Dec 2024
      Burak O.
      Not measured
      Iyi
      25 Apr 2024
      Zuzana C.
      Not measured
      Iyi
      26 Jun 2023
      Natalia B.
      Not measured
      Subpar

      User reviews of Party Casino

      This is a place to share experience with Party Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Iyi

      Rated by 8 users

      Very positiveOlumluTarafsizOlumsuzVery negative

      Do you have any experience with this casino?

      Yorum Yaz
      Casino Guru
      We want players to understand gambling.
      • 7 months ago
      I like this casino, the promotions it offers, and the number of games it has.
      • Variety of games
      • Gray tournaments
      • 1 year ago
      I really enjoy playing here. They give great bonuses and free bonuses also
      • Fast withdrawal
      • Excellent bonus
      • 1 year ago
      PartyCasino offers a mixed experience for players, with several positives and notable areas for improvement. Here's a breakdown of my experience:

      Positives

      Responsible Gambling Options:
      PartyCasino provides robust and user-friendly responsible gambling tools. These options are effective and align with their commitment to promoting a healthy gambling environment.

      Identity Verification:
      The identity verification process is straightforward and quick. Submitting the required documents is simple, and approval typically happens without unnecessary delays.

      Fast Withdrawals (Once Requirements Are Met):
      Once all necessary documents are approved, withdrawals are processed quickly, providing players with minimal delays in receiving their funds.

      Game Library:
      The game list is well-organized, making it easy to navigate and find specific games or categories. Additionally, games open smoothly, with no technical issues interrupting gameplay.

      Negatives

      Withdrawal Method Restrictions:
      PartyCasino lacks flexibility in allowing players to choose their preferred withdrawal method. In my case, I faced a technical issue that prevented me from withdrawing to my Interac email. The platform required me to make another deposit via Interac to reactivate this method, which wasn’t possible due to my monthly gambling deposit limits. This forced me to find an alternative solution by transferring the funds to an old savings account that accepts wire transfers. The process was unnecessarily complicated and frustrating.

      Customer Service and Risk Operations Disconnect:
      A major drawback is the poor coordination between the customer service team and the Risk Operations Team. Players are often required to repeat the same information to both teams, creating a stressful and redundant experience. While this might be a strategy to identify fraudulent behavior, it significantly detracts from the user experience. Improved communication between these teams is essential.

      Ghost Domains and Language Issues:
      PartyCasino’s use of multiple ghost domains adds to the confusion. I’ve received emails from different domains, including Partypoker.com, and some were even in Russian. This inconsistent communication raises concerns about the platform’s professionalism and clarity.

      Conclusion

      Overall, PartyCasino delivers a solid online casino experience in some areas, with excellent responsible gambling tools, quick identity verification, and fast withdrawals once requirements are met. The game library is well-organized, and games run smoothly, enhancing the overall user experience.

      However, the platform's inflexibility with withdrawal methods, poor internal communication between teams, and confusing email practices significantly undermine its strengths. Addressing these issues could elevate PartyCasino into a more user-friendly and reliable platform for players.

      • Responsible Gambling Options
      • Fast Identity Verification
      • Fast Withdrawals (Once Requirements Are Met)
      • Game Library
      • Customer Service and Risk Operations Disconnected
      • Ghost Domains and Language Issues
      • Withdrawal Method Restrictions
      • 2 years ago
      I tested the casino for the first time. I would like there to be more up-to-date slots there, the whole thing makes a somewhat old-fashioned, boring impression, you feel like you're at Merkur or Novoline. Getting free spins there is more than difficult also caused me to get out at 55 euros, which I have never done at any casino before. It would definitely be desirable to have more up-to-date slots, not just sun slots, which the casino is very much characterized by. In addition to the 100%, there were also 50 free spins for Legacy which didn't even bring in 2 euros. Actually, it doesn't matter where you play, whether it's Party Slots, Leo Vegas, Löwenplay, Merkur, Novoline, it's always the same providers and slots, and Party Slots doesn't stand out a bit from all the other casinos that you would say, "I play here." I'm glad it's different than the other casinos.
      • The customer service is friendly and helpful, you can also pay with PayPal. .As I said, the only thing I really liked was the super friendly and nice customer service. Perfect for sun worshipers and Novoline fans.
      • The payout time at the bank is up to 5 days, at Paypal it can be 8 hours at the casino. That's a very long time for a Paypal payout. I applied for the money on Wednesday, and since it still wasn't there on Thursday, I asked on Friday, and it said 2 days, and they were annoyed. (We discussed all of this yesterday, according to customer service.)
      • 2 years ago
      The only good thing about this casino is that withdraw process is pretty fast.

      There are so many bad things about this casino, customer service is horrible they are disconnected from actually solving any problems you have but instead just tell you to read the terms and conditions which they think makes them right about everything. There are times when you are wagering to get bonus free spins and their system glitches and you don't get the bonus even when you show them proof with screen shots they won't give you your free spins you earned. I contacted them twice about this but they don't do anything other then tell you to read the terms and condition which still does not solve your issue. they can take your money very easily but when you are owed anything, they won't even make a attempt to make it right. There are far better casinos with bonuses and you can save yourself the frustration of wasting your time with their chat and emails.
      • 2 years ago
      I have submitted a complaint to resolver and if they require any details please provide them. The following complaint has been sent:

      I am writing to complain about an issue regarding Partycasino. I have already raised the issue with this organisation and it has not been resolved.

      I joined party casino on 21/08/2023 and deposited £500. I requested a withdrawal of £2700 but my account was temporarily disabled. Party casino requested documents from myself which I sent. These were a official government tax credits letter, a selfie of me holding my drivers licence and ma bank card used for depositing. After over a week my account was unlocked and I spoke to an advisor online and was told my withdrawal would now be processed as i was verified. I made two more small deposits from which I won £65. After these deposits were processed I was blocked again. I was told I would need to speak to somebody on the phone as a final step to get my account unlocked once again. I did this and the gentleman on the phone asked me questions all of which i answered. In an email i had mentioned i suffer from depression and anxiety. This is due to the passing of a close friend recently. The gentleman started asking if i am on medication etc. I told him i was not as it was due to a recent death. He was being very patronizing over the phone. I was told by this gentleman that Asim Iqbal who lives at the same address also used to have an account. I told him this is my husband and he had many accounts with online casinos so he most likely would have had one within the party casino label. I was told he did have an account within the brand label and he self excluded a month ago. I am aware of this as i urged him to do it as he was out of control. I was told it was a strange 'coincidence' that I opened an account around a month after he closed his. I was also told that my husband used to play one game that I also played, which is a very popular' slot. I was told this was a strange 'coincidance' too. All my friends play that slot game. I was talked to in a patronizing way as though I was a lier. I provided my ID and all documents requested and even sent a selfie of me holding my ID. I do not understand how a casino can make assumptions without facts. After the conversation I was told I would get an email when the issue was resolved. After contacting them repeatedly for around 3 weeks I received an email showing my withdrawal receipt. This was for the total amount of my deposits which were £565. I contacted party casino again and got an email telling me that my winnings totalling £2265 had been seized due to me having another account within the same label and this goes against their terms and conditions. The only other online gambling account I have is with Mr Q and this is not within the same label. If party casino can give any proof of me having another account within their label I will happily allow them to seize my winnings because i do not have one. I am 100% sure of this. My husband may have had an account within the label in the past but I have not. I am willing to do whatever asked to prove I do not have an account with any casinos within their label. I feel party casino is using an excuse to not have to pay me.

      As I am sure you understand, my overall experience has been extremely frustrating, and I am after a reasonable and fair response from Partycasino.
      • Nothing
      • Don't like paying out
      • Make false excuses
      • Belittle you when you call them
      • Take weeks to give an answer
      • 2 years ago
      Party casino has always been good to be always withdrew winnings and it only casino where I have actually gained from it I've deposited considerable amount way way less then what I've actually withdrawn I think it was something $10+$14usa deposit cost me $16&24 NZD they was only deposits and I took over 10g NZD BUT since maybe only put in 1000 back in thisr so recently received a notice when loading casino that they no longer be available In my country at end of August really sucks does any one know why
      • Fast withdrawal
      • Easy live chat
      • Good customer service
      • They no longer operating in NEW ZEALAND
      • 3 years ago
      I really like it, I hope that I have finally found a casino in the city, I will stay. Everything is very fast, the winnings are fine, I have no complaints. Now I just have to wait for the payment to see if it will be... I recommend it

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