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Munya Shumba

Casino Analyst & Complaint Specialist

munya.s@casino.guru

Munya has an academic background in research, and in his previous job has also gained valuable customer-service experience. He now puts his analytical and interpersonal skills in use in the online gaming industry. As our Casino Analyst & Complaint Specialist, Munya is focusing on ensuring safety, fairness, and compliance.

Outside of work, he enjoys reading anything that comes to hand and keeping up with regional and international political developments. Above all, he appreciates having quiet time away from his day-to-day responsibilities.

Recent activity

Wondering what this Casino Guru team member has been up to? Here's a glimpse into some of their recent work and contributions on the site.

Latest reviewed casinos

Last update:14 Jul 2026

Reel Raven Casino Review

Read our Reel Raven Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Last update:09 Jul 2026

Racetan Casino Review

Read our Racetan Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Last update:08 Jul 2026

Bet Casino Review

Read our Bet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Last update:08 Jul 2026

Evolve888 Casino Review

Read our Evolve888 Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Last update:06 Jul 2026

Tvoe Casino Review

Read our Tvoe Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Last update:01 Jul 2026

Mania Casino Review

Read our Mania Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

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Activity in Complaints

Opened complaints25

Unsolved complaints24

Solved complaints30

Rejected complaints15

Latest cozulen sikayetler

Bruce Bet Casino - Player's withdrawal is delayed.

Disputed amount: €300

Green Luck Casino - Player’s withdrawal is delayed.

Disputed amount: €100

Aerobet Casino - Player's withdrawal has been delayed for over 5 weeks.

Disputed amount: 5,450 kr

Shuffle Casino - Player's withdrawal is delayed and account verification is unresolved.

Disputed amount: C$915

Roby Casino - Player's account has been closed and reopened.

Disputed amount: €198

Scandispins Casino - Player’s withdrawal has been delayed.

Disputed amount: 2,000 zł

Show more complaints