s safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses." />
Bu sayfada yer alan 3. taraf operatorler ticari olmayan bir temelde komisyon anlasmasi olmadan sunulmaktadir. 21+. Kumar Sorunu? Yardim icin: www.sorumlu-bahis.com.
After earning a university degree in economics and tourism, Jara spent several years working in a variety of fields abroad. As a Casino Analyst at Casino Guru, she's responsible for keeping up with the world of online casinos, gathering and updating data in our casino database. Jara is fascinated by...
Genel BakisSafety and fairnessOyunlarBonuslarPaymentsCustomer supportKullanici YorumlariDiscussion
Jara K.
Author
Jara Kane
Casino Analyst
After earning a university degree in economics and tourism, Jara spent several years working in a variety of fields abroad. As a Casino Analyst at Casino Guru, she's responsible for keeping up with the world of online casinos, gathering and updating data in our casino database. Jara is fascinated by...
Read our PlayGrand Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
Important (1)
Doesn't accept players from United States
Pros and cons
Popular progressive jackpot slots
Live chat support is available 24/7
Huge selection of game providers
Various responsible gaming options available
Live dealer games are available
Skrill and Neteller depositors cannot claim welcome bonus
Casino has max win limit per spin
Casino screenshots
PlayGrand Casino Review
For this review, our independent casino review team put PlayGrand Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Our calculation of the casino's Guvenlik Endeksi, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Guvenlik Endeksi, the greater the assurance of playing and receiving winnings without problems. PlayGrand Casino has a Very high Guvenlik Endeksi of 9.1, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our PlayGrand Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is PlayGrand Casino fair and safe? Guvenlik Endeksi explained
To determine a casino's Guvenlik Endeksi, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of PlayGrand Casino, we read and assessed Terms and Conditions of PlayGrand Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Considering our estimates and the factual data we have collected, PlayGrand Casino appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find PlayGrand Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in PlayGrand Casino having a Guvenlik Endeksi of 9.1, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: To the best of our knowledge, PlayGrand Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Guvenlik Endeksi of PlayGrand Casino. The relationship between these casinos has led to a higher Guvenlik Endeksi than it would have been otherwise for this casino.
PlayGrand Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of PlayGrand Casino during our review.
Player complaints related to PlayGrand Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Guvenlik Endeksi of each casino, we consider all complaints received through our Sikayet Cozum Merkezi, as well as those sourced from other channels.
We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 3 black points in total, out of which 3 come from related casinos. You can find more information about all of the complaints and black points in the 'Guvenlik Endeksi explained' part of this review.
User feedback and assessment of PlayGrand Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Our database has a total of 10 user reviews of PlayGrand Casino, giving it a Good User feedback rating. Read the reviews in the 'Kullanici Yorumlari' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Guvenlik Endeksi.
PlayGrand Casino company information and licenses
PlayGrand Casino has estimated annual revenues higher than $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
PlayGrand Casino has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
About payment methods and win and withdrawal limits
PlayGrand Casino accepts 49 payment options. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, PayPal, Boleto Bancário, Maestro, Neosurf, Online bank transfer, AstroPay, Western Union, Bank transfer, Santander, Paytrail, MuchBetter, Rapid Transfer, Interac, LuxonPay, Caixa, Banco do Brasil, Itaú, Banco BCI, Unified Payments Interface (UPI), MiFinity, Revolut, Sicredi, PicPay, PIX, Jeton Cash, Banco Original, Banco Banrisul, Banco Safra, Caja Municipal de Ica, eZeeWallet, Banco de Crédito BCP , Volt, WebPay, Jeton, Banco Estado, Caja Vecina, Sencillito, KasNet, Pago Efectivo, Scotiabank, BBVA, CashtoCode, Interbank.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
EUR 250,000 per spin
EUR 10,000 per month
USD 250,000 per spin
USD 5,000 per week
NOK 2,500,000 per spin
USD 10,000 per month
CAD 250,000 per spin
Unlimited in GBP
ARS 250,000,000 per spin
NOK 50,000 per week
BRL 2,500,000 per spin
NOK 100,000 per month
CLP 250,000,000 per spin
CAD 5,000 per week
INR 25,000,000 per spin
CAD 10,000 per month
NZD 250,000 per spin
ARS 5,000,000 per week
ARS 10,000,000 per month
BRL 50,000 per week
BRL 100,000 per month
CLP 5,000,000 per week
CLP 10,000,000 per month
INR 500,000 per week
INR 1,000,000 per month
NZD 5,000 per week
NZD 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at PlayGrand Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at PlayGrand Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say PlayGrand Casino has a good customer support based on the responses we have received during our testing.
PlayGrand Casino casino games and slots
You can play these types of games at PlayGrand Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 132 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), NYX Gaming Group, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally's Corporation, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Chance Interactive, Greentube, Endemol Games, Ainsworth Game Technology, Bullshark Games, Inspired Gaming, Jelly, PearFiction Studios, Fantasma Games, Old Skool Studios, Half Pixel Studios, Playzido, S Gaming, Spinmatic, Apollo Games, Nailed it! Games, NetGaming, Trigger Button Studios, All For One Studios (ALL41), Revolver Gaming, Northern Lights Gaming, OnAir Entertainment, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Slammer Studios, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Slingo, Atlantic Digital, Neon Valley Studios, Max Win Gaming, Octoplay, Crucible Gaming, Skywind Group, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Microgame, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Golden Rock Studios, Stormcraft Studios, Coin Machine Gaming, Red7, 4ThePlayer, AreaVegas, Gacha studios, Oros Gaming, Prospect Gaming, Swintt, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, GONG Gaming Technologies, Shuffle Master, Fortune Factory Studios, Spribe, RAW iGaming, Bang Bang Games, Bet Digital, Foxium, AGS, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Games Inc., Leap Gaming, Barstruck, Switch Studios, Fun Fiesta, Blue Ring Studios, Synot Games, Stakelogic, Gamevy, Flip Five Gaming, SpinPlay Games, Neko Games, Gold Coin Studios, Air Dice, Lucksome, Side City, Core Gaming, Colossus Bets, Just For The Win, Storm Gaming, Reel Time Gaming, Snowborn Games, Rogue Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.
Bonuses and codes offered by PlayGrand Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 7 bonuses from PlayGrand Casino, including:
50 FREE SPINS on Book of Dead
10 FREE SPINS on Book of Dead
10 FREE SPINS on Book of Dead
50% up to $500 and 50 extra spins
100% up to $300 and 30 extra spins
25% up to $200 and 20 extra spins
70 EXTRA SPINS on Book of Dead
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuslar' part of this review.
Devamini Oku
Read less
Company info
Sahibi
Branders Limited
Operator
White Hat Gaming Limited
Platform
White Hat Gaming
Kurulusuu
2015
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of PlayGrand Casino. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.
Casino size
Medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Not all online casinos operate individually. Many of them are a part of a bigger group of related casinos. For these, we also reflect the related casinos in our Guvenlik Endeksi. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. We also took into account 4 complaints about related casinos.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low win limit: NZ$250,000 / spin or game round
There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Guvenlik Endeksi calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Sikayet Gonder
Oyunlar
Oyunlar
Explore the game selection available at PlayGrand Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Oyunlar
Canli Oyunlar
Slotlar
Rulet
Blackjack
Betting
Video Poker
Bingo
Bakara
Jackpot games
Canli Oyunlar
Poker
Craps and dice
Keno
Kazı Kazan
eSports betting
Crash Oyunlari
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by PlayGrand Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Odeme Yontemleri
Payments
Browse an overview of payment methods supported by PlayGrand Casino, along with related limits and fees associated with transactions to or from your casino account.
Odeme Yontemleri
Tumunu Goster
(35)
Payment methods (35)
Transaction limits
Withdrawal limits
$10,000
per month
$5,000
per week
Win limits
C$250,000
Per spin
Para Birimleri
Traditional
Supported Fiat currencies.
USDCADEURGBPARSCLPNZD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
4 Diller
EnglishSpanishFinnishPortuguese
All languages (4)
English
Spanish
Finnish
Portuguese
Live chat
Available in
5 Diller
EnglishFrenchSpanishFinnishPortuguese
All languages (5)
English
French
Spanish
Finnish
Portuguese
Customer support:
Available in
5 Diller
EnglishFrenchSpanishFinnishPortuguese
All languages (5)
English
French
Spanish
Finnish
Portuguese
Live chat rating
Iyi
Based on 6 tests
Date and tester
Rating
14 Apr 2025
Burak O.
Iyi
23 May 2024
Ayberk A.
Iyi
11 Jun 2023
Burak O.
Mukemmel
03 May 2022
Adam M.
Mukemmel
26 Mar 2021
Tomas B.
Iyi
01 May 2020
Viliam V.
Iyi
Kullanici Yorumlari
User reviews of PlayGrand Casino
This is a place to share experience with PlayGrand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Iyi
Rated by 10 users
Very positiveOlumluTarafsizOlumsuzVery negative
Do you have any experience with this casino?
Yorum Yaz
Casino Guru
We want players to understand gambling.
• 1 month ago
signed up and took the 100% bonus and 30 spins, was able to wager it the required 35x and cashed out, deposit was easy with paypal, support was helpful when i could not locate my free spins, and the site is easy to navigate withdrew to paypal which took 2 days which could be improved and there is slots missing from providers most notable is bgaming, other than that its a very nice casino to play at
deposit and withdraw by paypal
lots of top slot providers
very easy verification
friendly online chat
2 days for payout
slots missing from slot providers
• 1 year ago
I decided to try Playgrand based on recommendations, and I'm so glad I did! The slots are fun to play, and I've already won a few prizes. Highly recommended :D
Decidí probar Playgrand basándome en las recomendaciones, ¡y me alegro mucho de haberlo hecho! Las tragaperras son entretenidas y ya he cobrado unos cuantos premios. Muy recomendable :D
entertaining slot machines
entretenidas tragaperras
simple design
diseño sencillo
Please add more payment options for Argentina.
por favor, añada más opciones de pago para Argentina
• 1 year ago
Playgrand offers a good selection of slots, and I really appreciate their fair play approach. The cashout process has been reliable for me and I like simplicity. Hope they will add tournaments and better bonuses
simplicity
nice design
lack of tournaments
sometimes is slow
• 1 year ago
It was easy to play at the casino, the pages are clear and the chat responds quickly. They try to help the player in problem situations as best as possible.
Withdrawals and account confirmation take a long time. Even if the account status is shown as confirmed in the profile, it is not enough at the casino when it comes to withdrawal.
The rules state that "We guarantee that the return to player percentage (RTP) and game rules are identical in both real money and play money games". When playing with real money, the rtp% is different, even though the casino rules say that they are the same as with play money. The rules of the casino are confusing and misleading.
Kasinolla oli rentoa pelata, selkeät sivut ja chatti vastaa nopeasti. Pyrkivät auttamaan pelaajaa ongelma tilanteissa parhaimman mukaan.
Kotiutuksissa kestää kauan sekä tilin vahvistuksessa. Vaikka tilin tila näkyisi profiilissa vahvistettuna ei se riitä kasinolla noston tullen.
Säännöissä lukee, että " Takaamme, että palautusprosentti pelaajalle (RTP) ja pelin säännöt ovat identtiset sekä oikean rahan että leikkirahan pelissä" . Oikealla rahalla pelattaessa rtp% on eri vaikka kasinon säännöissä kerrotaan, että ovat samat kuin leikkirahalla. Kasinon säännöt johtavat harjaan ja antavat väärän käsityksen.
Friendly customer support
Ystävällinen asiakastuki
They help in problem situations
Auttavat ongelma tilanteissa
Slow withdrawals
Hitaat kotiutukset
Slow account verifications
Hitaat tilin vahvistukset
The rules don't apply
Säännöt ei pitä paikkaansa
• 2 years ago
In general it is a good casino, I recommend it to win quickly, the games are easy and fun, I recommend it
En general es un buen casino, lo recomiendo para ganar rapido , los juegos son faciles y divertidos, lo recomiendo
• 2 years ago
i deposited 300 euro, won 4600 at this moment passed more than two weeks, i can not receive money casino always write about some error with money transfer (i think scam scheme and waste time hoping that i will loose money)
all pluses are nothing if casino do not withdraw winnings
very slow KYc
casino can not ( or do not want ) to withdraw winnings
• 3 years ago
Normal casino like most, deposits and deposits without earnings, I do not recommend, layout difficult to find, bonus difficult to understand
Cassino normal igual a maioria ,depósitos e depósitos sem ganhos, não recomendo ,layout difícil de se achar , bônus complicado de entender
at no time
No momento nenhum
Outdated website, games without earnings.
Site desatualizado,jogos sem ganhos .
• 3 years ago
Great selection of games! Support is always friendly and helpful! One of the best online casinos I have found! I would recommend this casino to anyone! Very user friendly.
• 3 years ago
Awesome casino, awesome bonuses, heaps of games with easy to navigate the platform, and great customer support. Overall thoroughly enjoyable and positive experience.
• 4 years ago
The casino is nice. It has a 35 times wagering requirements, which is nice also.
Wide range of games
Plenty of payment options
It has the game Golden hook
Not enough promotions according to me
Discussion
PlayGrand Casino discussion
Discuss anything related to PlayGrand Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Casino Bonuslari
PlayGrand Casino bonuses
Browse all bonuses offered by PlayGrand Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Odeme Yontemleri
Payments
Browse an overview of payment methods supported by PlayGrand Casino, along with related limits and fees associated with transactions to or from your casino account.
Odeme Yontemleri
Tumunu Goster
(35)
Payment methods (35)
Transaction limits
Withdrawal limits
$10,000
per month
$5,000
per week
Win limits
C$250,000
Per spin
Para Birimleri
Traditional
Supported Fiat currencies.
USDCADEURGBPARSCLPNZD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
4 Diller
EnglishSpanishFinnishPortuguese
All languages (4)
English
Spanish
Finnish
Portuguese
Live chat
Available in
5 Diller
EnglishFrenchSpanishFinnishPortuguese
All languages (5)
English
French
Spanish
Finnish
Portuguese
Customer support:
Available in
5 Diller
EnglishFrenchSpanishFinnishPortuguese
All languages (5)
English
French
Spanish
Finnish
Portuguese
Live chat rating
Iyi
Based on 6 tests
Date and tester
Rating
14 Apr 2025
Burak O.
Iyi
23 May 2024
Ayberk A.
Iyi
11 Jun 2023
Burak O.
Mukemmel
03 May 2022
Adam M.
Mukemmel
26 Mar 2021
Tomas B.
Iyi
01 May 2020
Viliam V.
Iyi
Kullanici Yorumlari
User reviews of PlayGrand Casino
This is a place to share experience with PlayGrand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Iyi
Rated by 10 users
Very positiveOlumluTarafsizOlumsuzVery negative
Do you have any experience with this casino?
Yorum Yaz
Casino Guru
We want players to understand gambling.
• 1 month ago
signed up and took the 100% bonus and 30 spins, was able to wager it the required 35x and cashed out, deposit was easy with paypal, support was helpful when i could not locate my free spins, and the site is easy to navigate withdrew to paypal which took 2 days which could be improved and there is slots missing from providers most notable is bgaming, other than that its a very nice casino to play at
deposit and withdraw by paypal
lots of top slot providers
very easy verification
friendly online chat
2 days for payout
slots missing from slot providers
• 1 year ago
I decided to try Playgrand based on recommendations, and I'm so glad I did! The slots are fun to play, and I've already won a few prizes. Highly recommended :D
Decidí probar Playgrand basándome en las recomendaciones, ¡y me alegro mucho de haberlo hecho! Las tragaperras son entretenidas y ya he cobrado unos cuantos premios. Muy recomendable :D
entertaining slot machines
entretenidas tragaperras
simple design
diseño sencillo
Please add more payment options for Argentina.
por favor, añada más opciones de pago para Argentina
• 1 year ago
Playgrand offers a good selection of slots, and I really appreciate their fair play approach. The cashout process has been reliable for me and I like simplicity. Hope they will add tournaments and better bonuses
simplicity
nice design
lack of tournaments
sometimes is slow
• 1 year ago
It was easy to play at the casino, the pages are clear and the chat responds quickly. They try to help the player in problem situations as best as possible.
Withdrawals and account confirmation take a long time. Even if the account status is shown as confirmed in the profile, it is not enough at the casino when it comes to withdrawal.
The rules state that "We guarantee that the return to player percentage (RTP) and game rules are identical in both real money and play money games". When playing with real money, the rtp% is different, even though the casino rules say that they are the same as with play money. The rules of the casino are confusing and misleading.
Kasinolla oli rentoa pelata, selkeät sivut ja chatti vastaa nopeasti. Pyrkivät auttamaan pelaajaa ongelma tilanteissa parhaimman mukaan.
Kotiutuksissa kestää kauan sekä tilin vahvistuksessa. Vaikka tilin tila näkyisi profiilissa vahvistettuna ei se riitä kasinolla noston tullen.
Säännöissä lukee, että " Takaamme, että palautusprosentti pelaajalle (RTP) ja pelin säännöt ovat identtiset sekä oikean rahan että leikkirahan pelissä" . Oikealla rahalla pelattaessa rtp% on eri vaikka kasinon säännöissä kerrotaan, että ovat samat kuin leikkirahalla. Kasinon säännöt johtavat harjaan ja antavat väärän käsityksen.
Friendly customer support
Ystävällinen asiakastuki
They help in problem situations
Auttavat ongelma tilanteissa
Slow withdrawals
Hitaat kotiutukset
Slow account verifications
Hitaat tilin vahvistukset
The rules don't apply
Säännöt ei pitä paikkaansa
• 2 years ago
In general it is a good casino, I recommend it to win quickly, the games are easy and fun, I recommend it
En general es un buen casino, lo recomiendo para ganar rapido , los juegos son faciles y divertidos, lo recomiendo
• 2 years ago
i deposited 300 euro, won 4600 at this moment passed more than two weeks, i can not receive money casino always write about some error with money transfer (i think scam scheme and waste time hoping that i will loose money)
all pluses are nothing if casino do not withdraw winnings
very slow KYc
casino can not ( or do not want ) to withdraw winnings
• 3 years ago
Normal casino like most, deposits and deposits without earnings, I do not recommend, layout difficult to find, bonus difficult to understand
Cassino normal igual a maioria ,depósitos e depósitos sem ganhos, não recomendo ,layout difícil de se achar , bônus complicado de entender
at no time
No momento nenhum
Outdated website, games without earnings.
Site desatualizado,jogos sem ganhos .
• 3 years ago
Great selection of games! Support is always friendly and helpful! One of the best online casinos I have found! I would recommend this casino to anyone! Very user friendly.
• 3 years ago
Awesome casino, awesome bonuses, heaps of games with easy to navigate the platform, and great customer support. Overall thoroughly enjoyable and positive experience.
• 4 years ago
The casino is nice. It has a 35 times wagering requirements, which is nice also.
Wide range of games
Plenty of payment options
It has the game Golden hook
Not enough promotions according to me
Discussion
PlayGrand Casino discussion
Discuss anything related to PlayGrand Casino with other players, share your opinion, or get answers to your questions.