s safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses." />

Bu sayfada yer alan 3. taraf operatorler ticari olmayan bir temelde komisyon anlasmasi olmadan sunulmaktadir. 21+. Kumar Sorunu? Yardim icin: www.sorumlu-bahis.com.

Ana SayfaOnline CasinolarCoolzino Casino Review

Coolzino Casino Review

avatarIvona K.
Last updated 01/2026
Guvenlik Endeksi
8.0
User feedbackIyi
7 reviews
avatarIvona K.
Last updated 01/2026

Read our Coolzino Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from United States

Pros and cons

  • Deposits and withdrawals via cryptocurrencies
  • Live chat support is available 24/7
  • Simple and clean website design
  • Live dealer games are available
  • Not all game providers are available for all countries

Casino screenshots

Coolzino_Casino_homepage_desktop
Coolzino_Casino_game_gallery_desktop
Coolzino_Casino_promotions_desktop
Coolzino_Casino_homepage_mobile
Coolzino_Casino_game_gallery_mobile
Coolzino_Casino_promotions_mobile

Coolzino Casino Review

To help you decide about Coolzino Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

Our findings led us to the casino's Guvenlik Endeksi. This score shows how safe and fair the casino is. Use the Guvenlik Endeksi as a guide. A higher score generally means fewer risks when you play and withdraw. Coolzino Casino scored a High Guvenlik Endeksi of 8.0, which makes it a recommendable option for most players in terms of fairness and player safety. Read on in our Coolzino Casino review to find out whether this casino is a good fit for you.

Is Coolzino Casino fair and safe? Guvenlik Endeksi explained

We calculate a casino's Guvenlik Endeksi based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Coolzino Casino, we meticulously evaluated and analyzed the Terms and Conditions of Coolzino Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

According to our approximate calculation or collected information, Coolzino Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include Coolzino Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, Coolzino Casino has attained a High Guvenlik Endeksi of 8.0. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are aware, Coolzino Casino is interconnected with 2 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Guvenlik Endeksi of Coolzino Casino.

Coolzino Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Coolzino Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Coolzino Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Sikayet Cozum Merkezi in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

Coolzino Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 7 user reviews given to Coolzino Casino, it has a Good User feedback score. You can find the reviews in the Kullanici Yorumlari part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Guvenlik Endeksi calculation.

Coolzino Casino company data and licenses

Coolzino Casino is owned by Terdersoft B.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

Coolzino Casino holds licenses issued by licensing authorities in these countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).

Win and withdrawal limits, payment options

Coolzino Casino accepts deposits via 16 payment methods. This includes: Skrill, PaysafeCard, VISA, Mastercard, Bitcoin (BTC), Bank transfer, ApplePay, Tether (USDT), PIX, Revolut, Google Pay, Tron (TRX), Litecoin (LTC), Dogecoin (DOGE), Bitcoin Cash (BCH), Ethereum (ETH).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 3,000 per week
EUR 10,000 per month
USD 1,000 per day
USD 3,000 per week
USD 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Coolzino Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
Korean No Yes Yes24/7
Greek Yes No No
French Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Norwegian Yes No No
Turkish No Yes Yes24/7

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Coolzino Casino, account management, withdrawal process, etc. We would say Coolzino Casino has a fast and professional customer support based on the responses we have received during our testing.

Coolzino Casino casino games and slots

Coolzino Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 73 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Merkur Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Evoplay, Push Gaming, BGaming, Spinomenal, Booming Games, Tom Horn, Belatra Games, Booongo (BNG), Betgames, Jelly, Smartsoft Gaming, Turbo Games, Platipus, Swintt, Slotopia, Mancala Gaming, Bulletproof Games, Boomerang Studios, Reflex Gaming, Spadegaming, Aviatrix, Spribe, Gamomat, All For One Studios (ALL41), Kiron Interactive, Galaxsys, TrueLab Games, Bang Bang Games, Mascot Gaming, SlotMill, Onlyplay, PG Soft (Pocket Games Soft), Reel Play, Gaming Corps, Penguin King, VoltEnt, Gamebeat, MGA, Max Win Gaming, Fugaso, Felix Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Retro Gaming, SpinLogic Gaming, Gamzix, 1spin4win, Zillion Games, Popiplay, Shady Lady, Apparat Gaming, Jacks Club, Winfinity, Original Games, Clawbuster, 4ThePlayer, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Ka Gaming.

Bonuses and codes offered by Coolzino Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

Our database presently holds 11 bonuses from Coolzino Casino:

  • 50 FREE SPINS on multiple games
  • 50 FREE SPINS on multiple games
  • 50 FREE SPINS on multiple games
  • 55% up to €500 and 100 extra spins
  • 100% up to €500 and 150 extra spins
  • 75% up to €500 and 50 extra spins
  • 100% up to C$1,000 and 50 extra spins
  • 50% up to €500 and 50 extra spins
  • 100% up to C$1,000
  • 75% up to C$1,500
  • 100% up to €500

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuslar' section of this review.

Company info

  • Sahibi Terdersoft B.V.
  • Operator Terdersoft B.V.
  • Kurulusuu 2024
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of Coolzino Casino. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Kosullar ve Sartlar
Mostly fair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.

Casino size
Medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Impact of related casinos
Tarafsiz
Related casinos: 2
Last updatedLast updated

Not all online casinos operate individually. Many of them are a part of a bigger group of related casinos. For these, we also reflect the related casinos in our Guvenlik Endeksi. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Cok Iyi
Total complaints: 20
Last updatedLast updated
  • Opened 1
  • Unresolved 0
  • Cozuldu 11
  • Reddedildi 8
Sikayetlere Goz At

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. We also took into account 11 complaints about related casinos.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.

    Other factors
    Tarafsiz
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Lisans Kurumlari

      Unfair terms and conditions
      • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
      • Unreasonably short time frame for providing information within KYC processes

      Oyunlar

      Explore the game selection available at Coolzino Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slotlar
      Rulet
      Blackjack
      Betting
      Video Poker
      Bingo
      Bakara
      Jackpot games
      Canli Oyunlar
      Poker
      Craps and dice
      Keno
      Kazı Kazan
      eSports betting
      Crash Oyunlari
      Available: 14 Not Available: 1
      Real Games
      Verified by Gamecheck

      Oyun Saglayicilari

      Tumunu Goster (73)
      • NetEnt
      • Nolimit City
      • Betsoft Gaming
      • Pragmatic Play
      • Novomatic
      • Playtech
      • Yggdrasil Gaming

      Coolzino Casino bonuses

      Browse all bonuses offered by Coolzino Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Coolzino Casino, along with related limits and fees associated with transactions to or from your casino account.

      Odeme Yontemleri

      Tumunu Goster (16)
      • Skrill
      • PaysafeCard
      • Mastercard
      • VISA
      • Bitcoin (BTC)
      • Bank transfer
      • ApplePay

      Transaction limits

      Withdrawal limits
      $10,000
       per month
      $3,000
       per week
      $1,000
       per day
      Win limits
      Unknown

      Para Birimleri

      Traditional

      Supported Fiat currencies.

      CADEURAUDBRLCHFCZKDKKNOKNZDPLNRON

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 9 Diller
      EnglishFrenchGermanItalianSpanish 4 more
      Live chat
      Available in 9 Diller
      EnglishFrenchGermanItalianSpanish 4 more
      Customer support:
      Available in 9 Diller
      EnglishFrenchGermanItalianSpanish 4 more
      Live chat rating
      Mukemmel
      Last updatedLast updated
      Date and tester
      Rating
      10 Oct 2025
      Ayberk A.
      Iyi
      03 Feb 2025
      Dominika L.
      Mukemmel
      07 Aug 2024
      Matej L.
      Mukemmel

      User reviews of Coolzino Casino

      This is a place to share experience with Coolzino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Iyi

      Rated by 7 users

      Very positiveOlumluTarafsizOlumsuzVery negative

      Do you have any experience with this casino?

      Yorum Yaz
      Casino Guru
      We want players to understand gambling.
      • 1 month ago
      Excellent casino with easy navigation, plenty of quality providers, and very friendly, fast support. I'd also like faster withdrawals, but otherwise, everything's fine.
      • plenty of quality providers
      • easy navigation
      • very friendly support
      Coolzino Casino
      Hello, FireWorker!

      Thank you so much for the excellent review! We are absolutely thrilled to hear that you are enjoying our easy navigation, the great variety of quality providers, and that our support team has been friendly and fast.

      We also appreciate your feedback regarding withdrawal speeds. Providing smooth and efficient payouts is very important to us, and our team is constantly working on ways to optimize this process to get your winnings to you even faster.

      Thank you for being a part of our community, and we wish you the absolute best of luck with all of your upcoming sessions!

      Best wishes,
      Coolzino Casino
      • 9 months ago
      The casino writes in its terms for this exclusion that we must send them a message. Either for a specific period of time or permanently. I have done it many times and they try with messages not to exclude me so that they can keep the account active. This shows that they do not respect the players, and any problems, but only their pocket.
      • Quick verification
      • Casino don't close account
      Coolzino Casino
      Hello, Nikjo!

      We regret that your visit to our website didn’t go as expected. We are committed to offering the best possible service and are constantly striving to improve.

      Please note that we have sent you an email on how to close your account for your desired period, including permanent closure. If you require assistance, please send us an email at support@coolzino.com with the subject "CasinoGuru", and we will assist you.

      Best regards,
      Coolzino Team
      • 9 months ago
      Very positive experience with Coolzino Casino!


      I recently signed up at Coolzino Casino after reading reviews on Casino Guru and I am very satisfied. The platform is easy to use, the games work properly, and the verification was completed quickly and without any problems.

      I made a small deposit and won €223, my withdrawal was approved and is being processed. The support was very polite and professional. Everything was as described in the reviews and it seems that the casino is safe and fair.

      Overall, my experience was very positive and I would recommend it to other players who want a reliable online casino with lots of games and proper support.
      • My withdrawal has been approved and is being processed."
      Coolzino Casino
      Hello, Nakamoura!

      Thank you so much for your incredibly positive and detailed review! It brings us real satisfaction to know you had such a comprehensive and successful experience on our platform.

      We are thrilled to hear that you are very satisfied and that the platform proved to be easy to use. It is especially motivating that your verification was completed quickly and your withdrawal was approved swiftly. Your acknowledgement of our team being polite and professional and your confirmation that the casino is safe and fair mean the world to us.

      Your support encourages us to keep delivering excellence, and we truly appreciate your strong recommendation to other players seeking a reliable online casino.

      We look forward to welcoming you back to our casino again soon!

      Best wishes,
      Coolzino Team
      • 1 year ago
      I played a lot of money here. I eventually won 220 Euro from 20 Euro I had just depoisted. Really happy as bad luck until this point. Then a popup tells me I have won 5 Euro or something. Soon after I reach bronze level 3. And the money goes from 250 euro to 25 euro. WHat happened I asked?
      Support tells me the 20 euro I deposited didn't win me funds, no, it was the 2 euro bonus. How do they know? Because that's how they screw you. And the terms say you win at most 10x the bonus value, so not 250, but 20 euro, (2x10).
      But I can't withdraw because that 20 euro is absorbed into the bonus money and the 22 euro won is way under 50 euro withdrawal limit.
      DON'T GET BONUSES,
      • good customer service
      • many bonuses and FSs
      • bonus terms rob you blind
      • 20FS = $1 win
      Coolzino Casino
      Hello, Simcity42!

      We regret that your visit to our website didn’t go as expected. We are committed to offering the best possible service and are constantly striving to improve.

      Upon reviewing your account and gaming activity, we would like to provide further details regarding your winnings and the applicable bonus terms.
      When playing with an active bonus, bonus funds are used, and winnings are credited as bonus money. The wagering requirements of the bonus have to be met before it can be
      converted into withdrawable funds.

      Additionally, as per Rule 3.25 in our Bonus Terms, the maximum amount that can be won from a bonus is limited to 10 times the bonus amount received. Any winnings exceeding this limit are adjusted accordingly.

      These terms are clearly stated in our Bonus Terms and Conditions, which all players agree to upon registration. Our commitment is to ensure a fair and transparent gaming experience for all users.

      As outlined in our Bonus Terms, specifically Clause 3.10, a withdrawal request cannot be made while an active bonus is in place. The bonus must first be wagered if it remains active. Additionally, please note that real money is used before bonus funds, and if the bonus funds are lost, the bonus itself is forfeited.

      Furthermore, as stated in Clause 3.16, players have the right to decline any casino bonuses. This can be done by opting out of a bonus during the deposit process or by enabling the option in their account settings to refuse bonuses.

      Thank you for your understanding.

      Best regards,
      Coolzino Team
      • 1 year ago
      I won €200 the first time and cashed it out, then I won another €400, after which they wanted another proof of payment, which was accepted and I wanted to cash out, but unfortunately the payout was not approved immediately like the first time and it took some time until I lost everything again because I was playing in the meantime
      • cool selection of games
      • Deposit was quite quick via crypto
      • delays payment
      Coolzino Casino
      Hello, degoran!
      Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
      We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
      Please rest assured that all data is handled with the highest level of security and confidentiality.
      As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
      Best regards,
      Coolzino Team
      • 1 year ago
      I enjoyed playing in this house. Fast loading and guaranteed lifting not the next day. Fast-functioning platform with a wide range of games. Site is not blocked. Great FS offers and other extras. We also use Skrill, as a method of payment and reimbursement of bets - these are only from €50 (minimum)
      • FS Offers
      • We only pay from €50 in cash
      Coolzino Casino
      Hello, alst72!

      We truly appreciate your fantastic review! It brings us great joy to know you had such a wonderful experience. Your satisfaction is our greatest motivation, and we’re sincerely grateful for your support. We look forward to welcoming you back soon!

      Best regards,
      Coolzino Team
      • 1 year ago
      The range of games in the casino gives you a good opportunity to try them out! You can find the games you are looking for with a little skill and knowledge.
      But the big but is that the support is usually just a chatbot that tries to help you. If you ask a question you might get real support who will then try to comfort you and tell you to be patient with everything.

      I have been stuck for 30 hours trying to get my documents verified for a win I made there, but so far I have had no success, even though I initiated everything quickly.

      So far I advise players not to try their luck here!!!!!
      • Good selection of games, many providers
      • Fast processing of the deposit
      • Few providers for deposits and withdrawals
      • deficiencies in support
      • Editing documents takes forever
      • Payments are delayed

      Coolzino Casino discussion

      Discuss anything related to Coolzino Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      Coolzino Casino bonuses

      Browse all bonuses offered by Coolzino Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Coolzino Casino, along with related limits and fees associated with transactions to or from your casino account.

      Odeme Yontemleri

      Tumunu Goster (16)
      • Skrill
      • PaysafeCard
      • Mastercard
      • VISA
      • Bitcoin (BTC)
      • Bank transfer
      • ApplePay

      Transaction limits

      Withdrawal limits
      $10,000
       per month
      $3,000
       per week
      $1,000
       per day
      Win limits
      Unknown

      Para Birimleri

      Traditional

      Supported Fiat currencies.

      CADEURAUDBRLCHFCZKDKKNOKNZDPLNRON

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 9 Diller
      EnglishFrenchGermanItalianSpanish 4 more
      Live chat
      Available in 9 Diller
      EnglishFrenchGermanItalianSpanish 4 more
      Customer support:
      Available in 9 Diller
      EnglishFrenchGermanItalianSpanish 4 more
      Live chat rating
      Mukemmel
      Last updatedLast updated
      Date and tester
      Rating
      10 Oct 2025
      Ayberk A.
      Iyi
      03 Feb 2025
      Dominika L.
      Mukemmel
      07 Aug 2024
      Matej L.
      Mukemmel

      User reviews of Coolzino Casino

      This is a place to share experience with Coolzino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Iyi

      Rated by 7 users

      Very positiveOlumluTarafsizOlumsuzVery negative

      Do you have any experience with this casino?

      Yorum Yaz
      Casino Guru
      We want players to understand gambling.
      • 1 month ago
      Excellent casino with easy navigation, plenty of quality providers, and very friendly, fast support. I'd also like faster withdrawals, but otherwise, everything's fine.
      • plenty of quality providers
      • easy navigation
      • very friendly support
      Coolzino Casino
      Hello, FireWorker!

      Thank you so much for the excellent review! We are absolutely thrilled to hear that you are enjoying our easy navigation, the great variety of quality providers, and that our support team has been friendly and fast.

      We also appreciate your feedback regarding withdrawal speeds. Providing smooth and efficient payouts is very important to us, and our team is constantly working on ways to optimize this process to get your winnings to you even faster.

      Thank you for being a part of our community, and we wish you the absolute best of luck with all of your upcoming sessions!

      Best wishes,
      Coolzino Casino
      • 9 months ago
      The casino writes in its terms for this exclusion that we must send them a message. Either for a specific period of time or permanently. I have done it many times and they try with messages not to exclude me so that they can keep the account active. This shows that they do not respect the players, and any problems, but only their pocket.
      • Quick verification
      • Casino don't close account
      Coolzino Casino
      Hello, Nikjo!

      We regret that your visit to our website didn’t go as expected. We are committed to offering the best possible service and are constantly striving to improve.

      Please note that we have sent you an email on how to close your account for your desired period, including permanent closure. If you require assistance, please send us an email at support@coolzino.com with the subject "CasinoGuru", and we will assist you.

      Best regards,
      Coolzino Team
      • 9 months ago
      Very positive experience with Coolzino Casino!


      I recently signed up at Coolzino Casino after reading reviews on Casino Guru and I am very satisfied. The platform is easy to use, the games work properly, and the verification was completed quickly and without any problems.

      I made a small deposit and won €223, my withdrawal was approved and is being processed. The support was very polite and professional. Everything was as described in the reviews and it seems that the casino is safe and fair.

      Overall, my experience was very positive and I would recommend it to other players who want a reliable online casino with lots of games and proper support.
      • My withdrawal has been approved and is being processed."
      Coolzino Casino
      Hello, Nakamoura!

      Thank you so much for your incredibly positive and detailed review! It brings us real satisfaction to know you had such a comprehensive and successful experience on our platform.

      We are thrilled to hear that you are very satisfied and that the platform proved to be easy to use. It is especially motivating that your verification was completed quickly and your withdrawal was approved swiftly. Your acknowledgement of our team being polite and professional and your confirmation that the casino is safe and fair mean the world to us.

      Your support encourages us to keep delivering excellence, and we truly appreciate your strong recommendation to other players seeking a reliable online casino.

      We look forward to welcoming you back to our casino again soon!

      Best wishes,
      Coolzino Team
      • 1 year ago
      I played a lot of money here. I eventually won 220 Euro from 20 Euro I had just depoisted. Really happy as bad luck until this point. Then a popup tells me I have won 5 Euro or something. Soon after I reach bronze level 3. And the money goes from 250 euro to 25 euro. WHat happened I asked?
      Support tells me the 20 euro I deposited didn't win me funds, no, it was the 2 euro bonus. How do they know? Because that's how they screw you. And the terms say you win at most 10x the bonus value, so not 250, but 20 euro, (2x10).
      But I can't withdraw because that 20 euro is absorbed into the bonus money and the 22 euro won is way under 50 euro withdrawal limit.
      DON'T GET BONUSES,
      • good customer service
      • many bonuses and FSs
      • bonus terms rob you blind
      • 20FS = $1 win
      Coolzino Casino
      Hello, Simcity42!

      We regret that your visit to our website didn’t go as expected. We are committed to offering the best possible service and are constantly striving to improve.

      Upon reviewing your account and gaming activity, we would like to provide further details regarding your winnings and the applicable bonus terms.
      When playing with an active bonus, bonus funds are used, and winnings are credited as bonus money. The wagering requirements of the bonus have to be met before it can be
      converted into withdrawable funds.

      Additionally, as per Rule 3.25 in our Bonus Terms, the maximum amount that can be won from a bonus is limited to 10 times the bonus amount received. Any winnings exceeding this limit are adjusted accordingly.

      These terms are clearly stated in our Bonus Terms and Conditions, which all players agree to upon registration. Our commitment is to ensure a fair and transparent gaming experience for all users.

      As outlined in our Bonus Terms, specifically Clause 3.10, a withdrawal request cannot be made while an active bonus is in place. The bonus must first be wagered if it remains active. Additionally, please note that real money is used before bonus funds, and if the bonus funds are lost, the bonus itself is forfeited.

      Furthermore, as stated in Clause 3.16, players have the right to decline any casino bonuses. This can be done by opting out of a bonus during the deposit process or by enabling the option in their account settings to refuse bonuses.

      Thank you for your understanding.

      Best regards,
      Coolzino Team
      • 1 year ago
      I won €200 the first time and cashed it out, then I won another €400, after which they wanted another proof of payment, which was accepted and I wanted to cash out, but unfortunately the payout was not approved immediately like the first time and it took some time until I lost everything again because I was playing in the meantime
      • cool selection of games
      • Deposit was quite quick via crypto
      • delays payment
      Coolzino Casino
      Hello, degoran!
      Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
      We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
      Please rest assured that all data is handled with the highest level of security and confidentiality.
      As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
      Best regards,
      Coolzino Team
      • 1 year ago
      I enjoyed playing in this house. Fast loading and guaranteed lifting not the next day. Fast-functioning platform with a wide range of games. Site is not blocked. Great FS offers and other extras. We also use Skrill, as a method of payment and reimbursement of bets - these are only from €50 (minimum)
      • FS Offers
      • We only pay from €50 in cash
      Coolzino Casino
      Hello, alst72!

      We truly appreciate your fantastic review! It brings us great joy to know you had such a wonderful experience. Your satisfaction is our greatest motivation, and we’re sincerely grateful for your support. We look forward to welcoming you back soon!

      Best regards,
      Coolzino Team
      • 1 year ago
      The range of games in the casino gives you a good opportunity to try them out! You can find the games you are looking for with a little skill and knowledge.
      But the big but is that the support is usually just a chatbot that tries to help you. If you ask a question you might get real support who will then try to comfort you and tell you to be patient with everything.

      I have been stuck for 30 hours trying to get my documents verified for a win I made there, but so far I have had no success, even though I initiated everything quickly.

      So far I advise players not to try their luck here!!!!!
      • Good selection of games, many providers
      • Fast processing of the deposit
      • Few providers for deposits and withdrawals
      • deficiencies in support
      • Editing documents takes forever
      • Payments are delayed

      Coolzino Casino discussion

      Discuss anything related to Coolzino Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
      flash-message-reviews
      User reviews – Write own casino reviews and share your experience
      Fury of Anubis_Push notification
      Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!