s safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses." />
Bu sayfada yer alan 3. taraf operatorler ticari olmayan bir temelde komisyon anlasmasi olmadan sunulmaktadir. 21+. Kumar Sorunu? Yardim icin: www.sorumlu-bahis.com.
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
Genel BakisSafety and fairnessOyunlarBonuslarPaymentsCustomer supportKullanici YorumlariDiscussion
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
Read our bet365 Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
Doesn't accept players from United States
Pros and cons
Good selection of games
Simple and clean website design
Live chat support is available 24/7
No withdrawal limits
Live dealer games are available
Strict and long verification process
Casino screenshots
bet365 Casino Review
Here is what we found when we reviewed bet365 Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Based on their findings, we have calculated the casino's Guvenlik Endeksi, which is our score describing the safety and fairness of online casinos. A high Guvenlik Endeksi is a good sign that you can play and get your winnings paid out with ease. Based on our evaluation methodology, bet365 Casino scored a Very high Guvenlik Endeksi of 9.8, which means it is one of the best online casinos on the web in terms of player safety and fairness. Find out if bet365 Casino is the right casino for you by reading the rest of our review.
Is bet365 Casino fair and safe? Guvenlik Endeksi explained
In working out a casino's Guvenlik Endeksi, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the bet365 Casino Terms and Conditions as part of our review of bet365 Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based upon our estimates and collected information, we consider bet365 Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature bet365 Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, bet365 Casino has attained a Very high Guvenlik Endeksi of 9.8. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.
bet365 Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of bet365 Casino during our review.
Player complaints regarding bet365 Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Guvenlik Endeksi, we consider all complaints submitted through our Sikayet Cozum Merkezi, as well as ones we collect from other sources.
We currently have 42 complaints about this casino in our database. Because of these complaints, we've given this casino 4,375 black points in total. You can find more information about all of the complaints and black points in the 'Guvenlik Endeksi explained' part of this review.
User feedback and reviews of bet365 Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Our database has a total of 59 user reviews of bet365 Casino, giving it a Great User feedback rating. The reviews have been made available in the Kullanici Yorumlari section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Guvenlik Endeksi calculation due to these factors.
Licenses and company information
bet365 Casino is owned by Hillside Group, and we have estimated its yearly revenues to be greater than $1,000,000,000. This establishes it as a very large online casino within the bounds of our categorization.
bet365 Casino was licensed by regulatory authorities in these specific countries or geographic areas: Sweden (Spelinspektionen), Bulgaria, Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).
Payment options, withdrawal limits and win limits
bet365 Casino supports 13 deposit methods. This includes: PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly Pay, Maestro, Bank transfer, ApplePay, Google Pay, Bank wire, Interac, Swish.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in GBP
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at bet365 Casino can be seen in the table below.
Language
Website
Customer support
Live chat
Slovak
24/7
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
Swedish
24/7
Italian
24/7
Bulgarian
24/7
Czech
24/7
Greek
24/7
French
24/7
Polish
24/7
Chinese
24/7
Dutch
24/7
Hungarian
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at bet365 Casino, your account, withdrawals, or anything else. According to our tests and collected information, bet365 Casino has a good customer support.
bet365 Casino casino games and slots
Players can enjoy these types of casino games at bet365 Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino Oyunlari supplied by 66 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Amatic, ELK Studios, Push Gaming, Eyecon, Barcrest, Wazdan, PariPlay, Spinomenal, 1X2 Gaming, Realistic Games, Relax Gaming, EveryMatrix, Inspired Gaming, PearFiction Studios, 7777 gaming, bet365, Casino's Own Original Games, Swintt, Wishbone, Reflex Gaming, Nailed it! Games, Spribe, Fortune Factory Studios, All For One Studios (ALL41), RAW iGaming, Foxium, AGS, SlotMill, Triple Edge Studios, Amusnet, Reel Play, Gameburger Studios, Gaming Corps, Octoplay, Skywind Group, High Limit Studio, SpinPlay Games, Neko Games, CT Interactive, Aurum Signature Studios, Games Global, Gaming Realms, Light & Wonder, EGT Digital, Snowborn Games, Stormcraft Studios, 7Mojos, 4ThePlayer, Hacksaw Gaming, AreaVegas, Print Studios, Ka Gaming.
bet365 Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 2 bonuses from bet365 Casino, including:
Up to 500 EXTRA SPINS ($0.1/each)
Up to 500 EXTRA SPINS (£0.1/each)
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuslar' section of this review for more details and to find out which offers are available to you.
Devamini Oku
Read less
Company info
Sahibi
Hillside Group
Operator
Hillside
Kurulusuu
2001
Estimated annual revenues
> $1,000,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of bet365 Casino. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Kosullar ve Sartlar
Orta
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 14 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.
Other factors
Slightly negative
There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Guvenlik Endeksi calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Sikayet Gonder
Oyunlar
Oyunlar
Explore the game selection available at bet365 Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Oyunlar
Canli Oyunlar
Slotlar
Rulet
Blackjack
Betting
Video Poker
Bingo
Bakara
Jackpot games
Canli Oyunlar
Poker
Craps and dice
Keno
Kazı Kazan
eSports betting
Crash Oyunlari
Available: 15
Not Available: 0
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by bet365 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Odeme Yontemleri
Payments
Browse an overview of payment methods supported by bet365 Casino, along with related limits and fees associated with transactions to or from your casino account.
Odeme Yontemleri
Tumunu Goster
(13)
Payment methods (13)
Not available in your country
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Para Birimleri
Traditional
Supported Fiat currencies.
USDCADEURGBPCZKNZDSEK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
16 Diller
EnglishChineseFrenchGermanItalian
11 more
All languages (16)
English
Chinese
French
German
Italian
Russian
Spanish
Bulgarian
Czech
Dutch
Greek
Hungarian
Polish
Portuguese
Slovak
Swedish
Live chat
Available in
16 Diller
EnglishChineseFrenchGermanItalian
11 more
All languages (16)
English
Chinese
French
German
Italian
Russian
Spanish
Bulgarian
Czech
Dutch
Greek
Hungarian
Polish
Portuguese
Slovak
Swedish
Customer support:
Available in
16 Diller
EnglishChineseFrenchGermanItalian
11 more
All languages (16)
English
Chinese
French
German
Italian
Russian
Spanish
Bulgarian
Czech
Dutch
Greek
Hungarian
Polish
Portuguese
Slovak
Swedish
Live chat rating
Iyi
Based on 6 tests
Date and tester
Rating
27 Jul 2025
Zuzana C.
Iyi
07 Feb 2025
Zuzana C.
Subpar
20 Jun 2024
Dominika L.
Iyi
07 Mar 2024
Zuzana C.
Mukemmel
29 Jun 2023
Zuzana C.
Iyi
30 Dec 2021
Adam M.
Iyi
E-mail support rating
Subpar
Average response time: 3d
Based on 1 test
Date and tester
Response time
Rating
27 Apr 2026
Martina B.
3d
Subpar
Kullanici Yorumlari
User reviews of bet365 Casino
This is a place to share experience with bet365 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Great
Rated by 59 users
Very positiveOlumluTarafsizOlumsuzVery negative
Do you have any experience with this casino?
Yorum Yaz
Casino Guru
We want players to understand gambling.
• 1 month ago
I have been using Bet365 for around 3 years and my experience has been very positive.
Like every player, sometimes I win and sometimes I lose, but throughout all these years I have always felt safe and comfortable using the platform.
Deposits and withdrawals have always been processed without issues, and I have never experienced any problems with payments or account access. Verification procedures were straightforward and communication with customer support was professional whenever I needed assistance.
What I appreciate most is the feeling of transparency and reliability. The rules have always been clear and I have never had concerns about the safety of my funds.
Based on my personal experience, Bet365 has been one of the most trustworthy betting and casino platforms I have used.
Fast withdrawals
Reliable payments
Trustworthy platform
Easy verification
Limited promotions
• 3 months ago
I mainly use Bet365 for sports betting, but I've also tried out the casino a few times ^^ it's a nice gaming experience on the site and everything runs smoothly without any problems.
Ich Spiele auf Bet365 eher Sportwetten, aber habe mich auch schon mal an das Casino ran getastet ^^ es ist schon ein schönes Spielerlebnis auf der Seite und es läuft alles flüssig ohne Probleme.
Fast payout (15 minutes)
Schnelle Auszahlung (15 Minuten)
Fast support
Schneller Support
Good selection of slots
Gute Auswahl an Slots
• 3 months ago
I’ve been playing here for a few days and it’s been a solid experience so far. The site is user-friendly and runs smoothly. Withdrawals went through without issues, and support was helpful. Payment options are limited, though.
easy to use
friendly support
withdrawals are fast
Not many payment options
Customer service is not so good
• 3 months ago
Smooth experience, nice bonuses, good option to play in general
Support is really helpful
Wide variety of good slots
• 4 months ago
Nice gaming experience, many deposit options, but withdrawals take too long to receive
Deposit options
Amount of games
Sporting bets
Slow withdrawals
• 5 months ago
if you win there maybe you will never allowed to withdraw... you cant even never compliance about it. avoid!
it isn't user friendly stuff
ugly customer service
bad design
• 6 months ago
Horrible outfit!!!! They will look at your account for no just reason even if there's money sitting in the account it will give you an error code LL01 and then no one will explain to you what the hell is going on and they will suspend you for good for no good or justified reason at all ridiculous!!!
Customer service is horrendous !
They restrict and block accounts for no reason and give you no explanation even if money sits in your account!
Stay Away!
Withdraw is like pulling teeth to get payed out timely. It's going to take days to receive . That is assuming they don't block your account first! Ludicrous outfit!!!
• 6 months ago
bet365 Casino — I’ve used this site for years and never had any real issues in all that time. It’s dependable, the games run smoothly, and payouts are generally solid.
That said, there was one situation that frustrated me and I still don’t totally understand why it happened, which left a bit of a sour taste. Because of that, I’m staying neutral on that specific experience even though the overall site has been reliable.
Overall rating: 9/10 — only lost a point because of that one annoying experience, but otherwise a very good casino.
• 6 months ago
They closed my account without explanation. I received a response that they could not tell me why. I have accounts in all available casinos in Bulgaria and only this casino allows itself such impudence.
Затвориха ми акаунта без обяснение. Получих отговор, че не могат да ми кажат защо. Имам акаунти във всички налични казина в България и само това казино си позволява такава наглост.
They close accounts for no reason and give no explanation.
Затварят акаунти без причина и не дават обяснение.
• 10 months ago
The best casino here in Chile, especially in Valparaiso, since we feel they are English by tradition. We are the English of South America, our second mother country. Long live England and Chile, united forever.
lo mejor en casino aca en chile y en especial valparaiso ya que los sentimos ingleses por tradicion somos los ingleses de america del sur nuestra segunda madre patria viva inglaterra y chile unidos por siempre
good attention in the chat
buena atencion en el chat
instant payments
pagos al intante
good promotions
buenas promociones
none
ninguna
none
ninguna
none
ninguna
• 10 months ago
Navigations is smooth and receptive. I like this site for betting on CS2 especially when is Major. Fast withdrawal but had experience one time when was waiting more than 6 hours.
Best express bets on Esports
Some livegames are lagging
Sometimes app is lagging
Requesting to often authentification
• 11 months ago
My experience with Bet365 has been disappointing. While the platform looks professional at first glance, I encountered multiple technical issues — including login bugs, crashes during live betting, and odds changing mid-bet.
Customer support was unhelpful and slow to respond, often giving generic answers without actually resolving anything. On top of that, the overall handling of account issues felt careless and borderline unprofessional.
For a company of this size, I expected a much higher standard of service and reliability. Unfortunately, I can’t recommend Bet365 based on my experience.
nice design
unprofessional customer support
• 11 months ago
I'm a new user at this great site, and so far it's been a very pleasant experience. The casino, sports betting, live casino, and exclusive games—there's something for everyone. I liked that they're strict with verification; it shows they're very serious. I made a profit on my first deposit, and the withdrawal was hassle-free and fairly quick. I was paid using the same method I used to deposit. In short, a very pleasant experience...
Soy un usuario nuevo en esta gran sala, de momento ha sido una experiencia muy placentera, casino, apuestas deportivas, casino en vivo, juegos exclusivos osea hay para todos los gustos. Me gustó que sean exigentes con la verificación, se nota que son muy serios. Con mi primer deposito tuve ganancias, y el retiro fue sin complicaciones y bastante rapido, me pagaron por el mismo medio que usé para depositar. En resumen muy agradable experiencia...
Quick check.
Verificación rápida.
Very fast withdrawals.
Retiros muy rápidos.
Huge place for all tastes.
Sitio enorme para todos los gustos.
Elegant and agile design.
Diseño elegante y agil.
I would like to see Evolution add a live casino.
Me gustaria que agregarán en casino en vivo a Evolution.
• 11 months ago
There is no intervention during risky gambling behavior. I lost a large amount of money in a short time without any warnings, limits, or contact. Complaints are dismissed with standard replies, and there is no meaningful response.
Customer service contact is very poor. Tip: Do not use this provider. If you want to gamble, choose a different company with good reviews instead of this one.
Experience period: 2021–2022, and continued issues in 2023 and 2024 as documented in email correspondence.
Avoid this provider. They do not care about their players.
No intervention despite clear risky gambling behavior
Complaints ignored or answered with generic, useless replies
Customer service is slow and unhelpful
No effective policy for responsible gambling or player protection
• 1 year ago
The goats of offshores in my opinon. Awesome bonuses, and boosts, great support team and instant payouts
Quick Withdraws
Easy KYC
Good Support Team
• 1 year ago
Bet365 is in itself a very good casino, there are lots of options to play games, slots or sportsbet. Odds on sportsbet are very good, but not too good to be true. There are many different options within the same game, for example, in blackjack you can choose to play robot dealer from several different suppliers. You can also choose to play live blackjack with a real dealer, where you can praise the staff for both efficiency and minimal errors. There are many good slots and they generally work fine, however, there may be problems getting a proper connection to their server even if you have good internet. Other than a few minimal things, the experience at bet365 is otherwise very good, it is very good design and it is visually nice to look at, the color scheme works very well.
Bet365 er jo i sig selv en meget god casino, der er massere af muligheder for at spille spil, slots eller sportsbet. Odds på sportsbet er meget gode, men heller ikke for gode til at være sandt. Der er mange forskellige muligheder inden for samme spil, for eksempel blackjack kan du vælge at spille robot dealer af flere forskellige leverandøre. Man kan ellers også vælge at spille live blackjack med en rigtig dealer, hvor man kan give ros til personalet for både effektivitet og minimale fejl. Der er mange af de gode slots og de virker generelt fint, der kan dog være problemer med at få en ordentlig connection til deres server selvom man har godt internet. Andet end få minimale ting er oplevelsen på bet365 ellers meget god, det er meget godt design og det er visuelt rart at kigge på, farveskemaet virker meget godt .
Good and easy design, easy to use, good odds on sports betting, easy to withdraw, good customer service, many good slots and many good games
Godt og nemt design, nemt at bruge, gode odds på sports betting, nemt at udbetale, god kundeservice, mange gode slots og mange gode spil
Lacks a lot of good slots, doesn't always run super fast and has experienced that you haven't gotten your money back as you won.
Mangler en del gode slots, kører ikke altid super hurtigt og har oplevet at man ikke har fået sin penge som man har vundet.
• 1 year ago
I deposited 3500 via Upaisa and filled in all the required fields. Two minutes later, I received a message stating that my deposit had been rejected. When I contacted customer support, they asked for the payment receipt, which I promptly provided. They then told me to wait due to high traffic on the website, so I complied. However, I am still waiting without any clear explanation for the rejection of my deposit. This situation is both unexpected and frustrating. I am concerned about my funds and cannot afford to lose my money.
Customer support requested the payment document, indicating an attempt to resolve the issue.
All required fields were filled out correctly.
The deposit was rejected without any explanation
• 1 year ago
It's nice but they don't pay attention to customers suggestions
variety of games
bad customer support
• 1 year ago
Isnt bad Casino but money goes down extremly fast,they have a lot choice of slot machines also if you win they cashout extremly fast
Withrawal extremly fast
Good support
Lot of games
Bad RTP
No bonuse offers for highrollers
• 1 year ago
This online casino accepts players from Norway and offers a wide range of games. The customer service team is friendly and helpful – they helped me smoothly get my first deposit bonus. However, the website tends to be a bit slow on smartphones, which could be improved for a better mobile experience.
Dette nettkasinoet aksepterer spillere fra Norge og tilbyr et bredt utvalg av spill. Kundeserviceteamet er vennlig og hjelpsomt – de hjalp meg smidig med å få den første innskuddsbonusen. Imidlertid har nettstedet en tendens til å være litt tregt på smarttelefoner, noe som kunne vært forbedret for en bedre mobilopplevelse.
The casino accepts players from Norway.
Casinoen aksepterer spillere fra Norge.
Offers a wide selection of games.
Tilbyr et bredt utvalg av spill.
The customer service team is friendly and helpful.
Kundeserviceteamet er vennlig og hjelpsomt.
The website tends to be a bit slow on smartphones.
Nettstedet har en tendens til å være litt tregt på smarttelefoner.
• 1 year ago
I really liked the customer support line. You can actually talk to a real person
All lot of different sports to choice from
I don’t know yet
• 1 year ago
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
• 1 year ago
This casino will be one of the main casinos only because it’s so large so I know it’s relatively safe. Here is a casino where I can win 30,000 and not get worried of my account being blocked. That being said there are much better options for this safety.
Very large casino
Platform works fast
Nice support
Very plain
Not engaging
Mediocre promotions
• 1 year ago
I really liked this casino, it has a very good selection of games. The support is good and pleasant to answer questions. The design is very elegant and easy to navigate.
Very good selection of games, quick response from customer service, works well technically, clear structure, good bonus program and fair bonus conditions. I highly recommend it.
• 1 year ago
My experince with this casino platform is great, the transaction for deposit and withdrawals are smooth, the games are excellent and the customer team responds quickly to inquiries.
• 1 year ago
One of the best casinos I have played at. KYC verification was quick, within 2 days and after that withdrawals takes 1-4 hours to process normally. But its still very quick.
Excellent Game selection and providers
Bet365, I am impressed.
Withdrawals are very fast
Great reputation
Big Casino
Recognition
Games, free spins and bonuses
Big game selection
Fast KYC process
Not that i can think of, except maybe to implement a mobile app for better responsiveness.
• 1 year ago
I signed up for playing and I could not even passed ID verification, when I tried to contact support they are ignoring me and giving no explanation why my account was blocked.
they blocked my account
blocked my account for no reason
• 1 year ago
Everything was good here , games , offer, deposit , withdrawal. They respected every rule . Only i had to wait some time to receive letter over post for verification. They are reliable if you ask me. Professionals.
Good games
Trustworthy
Fast payments
Good Service support
Great design
• 2 years ago
I recently explored the website and was highly impressed! The interface is sleek and easy to navigate. The diverse game selection, including slots and live casino options, is fantastic. The site is fast and runs smoothly, which made my experience enjoyable. I appreciate the detailed game descriptions and accessible customer support. I highly recommend it for a superb online casino experience!
Awesome design, good tournament
• 2 years ago
Very professional casino. It is noticeable that it is one of the biggest players on the market - very good range, fast support and the website is technically very well built.
Mycket professionellt casino. Det märks att det är en av det största aktörerna på marknaden - mycket bra utbud, snabb support och hemsidan är tekniskt sett mycket välbyggd.
Fast support
Snabb support
Relatively simple verification
Relativt enkel verifiering
Good selection
Bra utbud
Less choice in some countries when it comes to sports betting
Mindre utbud i vissa länder när det kommer till sportbetting
Discussion
bet365 Casino discussion
Discuss anything related to bet365 Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Casino Bonuslari
bet365 Casino bonuses
Browse all bonuses offered by bet365 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Odeme Yontemleri
Payments
Browse an overview of payment methods supported by bet365 Casino, along with related limits and fees associated with transactions to or from your casino account.
Odeme Yontemleri
Tumunu Goster
(13)
Payment methods (13)
Not available in your country
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Para Birimleri
Traditional
Supported Fiat currencies.
USDCADEURGBPCZKNZDSEK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
16 Diller
EnglishChineseFrenchGermanItalian
11 more
All languages (16)
English
Chinese
French
German
Italian
Russian
Spanish
Bulgarian
Czech
Dutch
Greek
Hungarian
Polish
Portuguese
Slovak
Swedish
Live chat
Available in
16 Diller
EnglishChineseFrenchGermanItalian
11 more
All languages (16)
English
Chinese
French
German
Italian
Russian
Spanish
Bulgarian
Czech
Dutch
Greek
Hungarian
Polish
Portuguese
Slovak
Swedish
Customer support:
Available in
16 Diller
EnglishChineseFrenchGermanItalian
11 more
All languages (16)
English
Chinese
French
German
Italian
Russian
Spanish
Bulgarian
Czech
Dutch
Greek
Hungarian
Polish
Portuguese
Slovak
Swedish
Live chat rating
Iyi
Based on 6 tests
Date and tester
Rating
27 Jul 2025
Zuzana C.
Iyi
07 Feb 2025
Zuzana C.
Subpar
20 Jun 2024
Dominika L.
Iyi
07 Mar 2024
Zuzana C.
Mukemmel
29 Jun 2023
Zuzana C.
Iyi
30 Dec 2021
Adam M.
Iyi
E-mail support rating
Subpar
Average response time: 3d
Based on 1 test
Date and tester
Response time
Rating
27 Apr 2026
Martina B.
3d
Subpar
Kullanici Yorumlari
User reviews of bet365 Casino
This is a place to share experience with bet365 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Great
Rated by 59 users
Very positiveOlumluTarafsizOlumsuzVery negative
Do you have any experience with this casino?
Yorum Yaz
Casino Guru
We want players to understand gambling.
• 1 month ago
I have been using Bet365 for around 3 years and my experience has been very positive.
Like every player, sometimes I win and sometimes I lose, but throughout all these years I have always felt safe and comfortable using the platform.
Deposits and withdrawals have always been processed without issues, and I have never experienced any problems with payments or account access. Verification procedures were straightforward and communication with customer support was professional whenever I needed assistance.
What I appreciate most is the feeling of transparency and reliability. The rules have always been clear and I have never had concerns about the safety of my funds.
Based on my personal experience, Bet365 has been one of the most trustworthy betting and casino platforms I have used.
Fast withdrawals
Reliable payments
Trustworthy platform
Easy verification
Limited promotions
• 3 months ago
I mainly use Bet365 for sports betting, but I've also tried out the casino a few times ^^ it's a nice gaming experience on the site and everything runs smoothly without any problems.
Ich Spiele auf Bet365 eher Sportwetten, aber habe mich auch schon mal an das Casino ran getastet ^^ es ist schon ein schönes Spielerlebnis auf der Seite und es läuft alles flüssig ohne Probleme.
Fast payout (15 minutes)
Schnelle Auszahlung (15 Minuten)
Fast support
Schneller Support
Good selection of slots
Gute Auswahl an Slots
• 3 months ago
I’ve been playing here for a few days and it’s been a solid experience so far. The site is user-friendly and runs smoothly. Withdrawals went through without issues, and support was helpful. Payment options are limited, though.
easy to use
friendly support
withdrawals are fast
Not many payment options
Customer service is not so good
• 3 months ago
Smooth experience, nice bonuses, good option to play in general
Support is really helpful
Wide variety of good slots
• 4 months ago
Nice gaming experience, many deposit options, but withdrawals take too long to receive
Deposit options
Amount of games
Sporting bets
Slow withdrawals
• 5 months ago
if you win there maybe you will never allowed to withdraw... you cant even never compliance about it. avoid!
it isn't user friendly stuff
ugly customer service
bad design
• 6 months ago
Horrible outfit!!!! They will look at your account for no just reason even if there's money sitting in the account it will give you an error code LL01 and then no one will explain to you what the hell is going on and they will suspend you for good for no good or justified reason at all ridiculous!!!
Customer service is horrendous !
They restrict and block accounts for no reason and give you no explanation even if money sits in your account!
Stay Away!
Withdraw is like pulling teeth to get payed out timely. It's going to take days to receive . That is assuming they don't block your account first! Ludicrous outfit!!!
• 6 months ago
bet365 Casino — I’ve used this site for years and never had any real issues in all that time. It’s dependable, the games run smoothly, and payouts are generally solid.
That said, there was one situation that frustrated me and I still don’t totally understand why it happened, which left a bit of a sour taste. Because of that, I’m staying neutral on that specific experience even though the overall site has been reliable.
Overall rating: 9/10 — only lost a point because of that one annoying experience, but otherwise a very good casino.
• 6 months ago
They closed my account without explanation. I received a response that they could not tell me why. I have accounts in all available casinos in Bulgaria and only this casino allows itself such impudence.
Затвориха ми акаунта без обяснение. Получих отговор, че не могат да ми кажат защо. Имам акаунти във всички налични казина в България и само това казино си позволява такава наглост.
They close accounts for no reason and give no explanation.
Затварят акаунти без причина и не дават обяснение.
• 10 months ago
The best casino here in Chile, especially in Valparaiso, since we feel they are English by tradition. We are the English of South America, our second mother country. Long live England and Chile, united forever.
lo mejor en casino aca en chile y en especial valparaiso ya que los sentimos ingleses por tradicion somos los ingleses de america del sur nuestra segunda madre patria viva inglaterra y chile unidos por siempre
good attention in the chat
buena atencion en el chat
instant payments
pagos al intante
good promotions
buenas promociones
none
ninguna
none
ninguna
none
ninguna
• 10 months ago
Navigations is smooth and receptive. I like this site for betting on CS2 especially when is Major. Fast withdrawal but had experience one time when was waiting more than 6 hours.
Best express bets on Esports
Some livegames are lagging
Sometimes app is lagging
Requesting to often authentification
• 11 months ago
My experience with Bet365 has been disappointing. While the platform looks professional at first glance, I encountered multiple technical issues — including login bugs, crashes during live betting, and odds changing mid-bet.
Customer support was unhelpful and slow to respond, often giving generic answers without actually resolving anything. On top of that, the overall handling of account issues felt careless and borderline unprofessional.
For a company of this size, I expected a much higher standard of service and reliability. Unfortunately, I can’t recommend Bet365 based on my experience.
nice design
unprofessional customer support
• 11 months ago
I'm a new user at this great site, and so far it's been a very pleasant experience. The casino, sports betting, live casino, and exclusive games—there's something for everyone. I liked that they're strict with verification; it shows they're very serious. I made a profit on my first deposit, and the withdrawal was hassle-free and fairly quick. I was paid using the same method I used to deposit. In short, a very pleasant experience...
Soy un usuario nuevo en esta gran sala, de momento ha sido una experiencia muy placentera, casino, apuestas deportivas, casino en vivo, juegos exclusivos osea hay para todos los gustos. Me gustó que sean exigentes con la verificación, se nota que son muy serios. Con mi primer deposito tuve ganancias, y el retiro fue sin complicaciones y bastante rapido, me pagaron por el mismo medio que usé para depositar. En resumen muy agradable experiencia...
Quick check.
Verificación rápida.
Very fast withdrawals.
Retiros muy rápidos.
Huge place for all tastes.
Sitio enorme para todos los gustos.
Elegant and agile design.
Diseño elegante y agil.
I would like to see Evolution add a live casino.
Me gustaria que agregarán en casino en vivo a Evolution.
• 11 months ago
There is no intervention during risky gambling behavior. I lost a large amount of money in a short time without any warnings, limits, or contact. Complaints are dismissed with standard replies, and there is no meaningful response.
Customer service contact is very poor. Tip: Do not use this provider. If you want to gamble, choose a different company with good reviews instead of this one.
Experience period: 2021–2022, and continued issues in 2023 and 2024 as documented in email correspondence.
Avoid this provider. They do not care about their players.
No intervention despite clear risky gambling behavior
Complaints ignored or answered with generic, useless replies
Customer service is slow and unhelpful
No effective policy for responsible gambling or player protection
• 1 year ago
The goats of offshores in my opinon. Awesome bonuses, and boosts, great support team and instant payouts
Quick Withdraws
Easy KYC
Good Support Team
• 1 year ago
Bet365 is in itself a very good casino, there are lots of options to play games, slots or sportsbet. Odds on sportsbet are very good, but not too good to be true. There are many different options within the same game, for example, in blackjack you can choose to play robot dealer from several different suppliers. You can also choose to play live blackjack with a real dealer, where you can praise the staff for both efficiency and minimal errors. There are many good slots and they generally work fine, however, there may be problems getting a proper connection to their server even if you have good internet. Other than a few minimal things, the experience at bet365 is otherwise very good, it is very good design and it is visually nice to look at, the color scheme works very well.
Bet365 er jo i sig selv en meget god casino, der er massere af muligheder for at spille spil, slots eller sportsbet. Odds på sportsbet er meget gode, men heller ikke for gode til at være sandt. Der er mange forskellige muligheder inden for samme spil, for eksempel blackjack kan du vælge at spille robot dealer af flere forskellige leverandøre. Man kan ellers også vælge at spille live blackjack med en rigtig dealer, hvor man kan give ros til personalet for både effektivitet og minimale fejl. Der er mange af de gode slots og de virker generelt fint, der kan dog være problemer med at få en ordentlig connection til deres server selvom man har godt internet. Andet end få minimale ting er oplevelsen på bet365 ellers meget god, det er meget godt design og det er visuelt rart at kigge på, farveskemaet virker meget godt .
Good and easy design, easy to use, good odds on sports betting, easy to withdraw, good customer service, many good slots and many good games
Godt og nemt design, nemt at bruge, gode odds på sports betting, nemt at udbetale, god kundeservice, mange gode slots og mange gode spil
Lacks a lot of good slots, doesn't always run super fast and has experienced that you haven't gotten your money back as you won.
Mangler en del gode slots, kører ikke altid super hurtigt og har oplevet at man ikke har fået sin penge som man har vundet.
• 1 year ago
I deposited 3500 via Upaisa and filled in all the required fields. Two minutes later, I received a message stating that my deposit had been rejected. When I contacted customer support, they asked for the payment receipt, which I promptly provided. They then told me to wait due to high traffic on the website, so I complied. However, I am still waiting without any clear explanation for the rejection of my deposit. This situation is both unexpected and frustrating. I am concerned about my funds and cannot afford to lose my money.
Customer support requested the payment document, indicating an attempt to resolve the issue.
All required fields were filled out correctly.
The deposit was rejected without any explanation
• 1 year ago
It's nice but they don't pay attention to customers suggestions
variety of games
bad customer support
• 1 year ago
Isnt bad Casino but money goes down extremly fast,they have a lot choice of slot machines also if you win they cashout extremly fast
Withrawal extremly fast
Good support
Lot of games
Bad RTP
No bonuse offers for highrollers
• 1 year ago
This online casino accepts players from Norway and offers a wide range of games. The customer service team is friendly and helpful – they helped me smoothly get my first deposit bonus. However, the website tends to be a bit slow on smartphones, which could be improved for a better mobile experience.
Dette nettkasinoet aksepterer spillere fra Norge og tilbyr et bredt utvalg av spill. Kundeserviceteamet er vennlig og hjelpsomt – de hjalp meg smidig med å få den første innskuddsbonusen. Imidlertid har nettstedet en tendens til å være litt tregt på smarttelefoner, noe som kunne vært forbedret for en bedre mobilopplevelse.
The casino accepts players from Norway.
Casinoen aksepterer spillere fra Norge.
Offers a wide selection of games.
Tilbyr et bredt utvalg av spill.
The customer service team is friendly and helpful.
Kundeserviceteamet er vennlig og hjelpsomt.
The website tends to be a bit slow on smartphones.
Nettstedet har en tendens til å være litt tregt på smarttelefoner.
• 1 year ago
I really liked the customer support line. You can actually talk to a real person
All lot of different sports to choice from
I don’t know yet
• 1 year ago
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
• 1 year ago
This casino will be one of the main casinos only because it’s so large so I know it’s relatively safe. Here is a casino where I can win 30,000 and not get worried of my account being blocked. That being said there are much better options for this safety.
Very large casino
Platform works fast
Nice support
Very plain
Not engaging
Mediocre promotions
• 1 year ago
I really liked this casino, it has a very good selection of games. The support is good and pleasant to answer questions. The design is very elegant and easy to navigate.
Very good selection of games, quick response from customer service, works well technically, clear structure, good bonus program and fair bonus conditions. I highly recommend it.
• 1 year ago
My experince with this casino platform is great, the transaction for deposit and withdrawals are smooth, the games are excellent and the customer team responds quickly to inquiries.
• 1 year ago
One of the best casinos I have played at. KYC verification was quick, within 2 days and after that withdrawals takes 1-4 hours to process normally. But its still very quick.
Excellent Game selection and providers
Bet365, I am impressed.
Withdrawals are very fast
Great reputation
Big Casino
Recognition
Games, free spins and bonuses
Big game selection
Fast KYC process
Not that i can think of, except maybe to implement a mobile app for better responsiveness.
• 1 year ago
I signed up for playing and I could not even passed ID verification, when I tried to contact support they are ignoring me and giving no explanation why my account was blocked.
they blocked my account
blocked my account for no reason
• 1 year ago
Everything was good here , games , offer, deposit , withdrawal. They respected every rule . Only i had to wait some time to receive letter over post for verification. They are reliable if you ask me. Professionals.
Good games
Trustworthy
Fast payments
Good Service support
Great design
• 2 years ago
I recently explored the website and was highly impressed! The interface is sleek and easy to navigate. The diverse game selection, including slots and live casino options, is fantastic. The site is fast and runs smoothly, which made my experience enjoyable. I appreciate the detailed game descriptions and accessible customer support. I highly recommend it for a superb online casino experience!
Awesome design, good tournament
• 2 years ago
Very professional casino. It is noticeable that it is one of the biggest players on the market - very good range, fast support and the website is technically very well built.
Mycket professionellt casino. Det märks att det är en av det största aktörerna på marknaden - mycket bra utbud, snabb support och hemsidan är tekniskt sett mycket välbyggd.
Fast support
Snabb support
Relatively simple verification
Relativt enkel verifiering
Good selection
Bra utbud
Less choice in some countries when it comes to sports betting
Mindre utbud i vissa länder när det kommer till sportbetting
Discussion
bet365 Casino discussion
Discuss anything related to bet365 Casino with other players, share your opinion, or get answers to your questions.
![bet365 Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
