s safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses." />

Bu sayfada yer alan 3. taraf operatorler ticari olmayan bir temelde komisyon anlasmasi olmadan sunulmaktadir. 21+. Kumar Sorunu? Yardim icin: www.sorumlu-bahis.com.

1xCasino Review

avatarZuzana C.
Last updated 07/2026
Guvenlik Endeksi
7.7
User feedbackNot enough data
4 reviews
avatarZuzana C.
Last updated 07/2026

Read our 1xCasino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from United States

Pros and cons

  • Deposits and withdrawals via cryptocurrencies
  • Huge selection of game providers
  • Mobile casino app for Android and iOS
  • Wide range of languages and currencies
  • Live chat is not available for all website languages
  • Not all game providers are available for all countries

Casino screenshots

1xCasino_homepage_desktop
1xCasino_game_gallery_desktop
1xCasino_promotions_desktop
1xCasino_homepage_mobile
1xCasino_game_gallery_mobile
1xCasino_promotions_mobile

1xCasino Review

To find out what 1xCasino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.

Drawing on our team's research, we have worked out the casino's Guvenlik Endeksi. This score gives a clear picture of how safe and fair the casino is. A higher Guvenlik Endeksi decreases the probability of experiencing issues when playing or making a withdrawal. 1xCasino scored an Above average Guvenlik Endeksi of 7.7, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Our full 1xCasino review offers details that can help you decide whether this casino is right for you.

Guvenlik Endeksi – 1xCasino fairness and safety

Our process for establishing a casino's Guvenlik Endeksi involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of 1xCasino, we have looked closely into the Terms and Conditions of 1xCasino and reviewed them. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based upon our estimates and collected information, we consider 1xCasino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention 1xCasino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, 1xCasino has scored a Guvenlik Endeksi of 7.7, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Reviewing the T&Cs of 1xCasino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 1xCasino to be mostly fair.

Note: You can see our specific T&Cs findings in detail here.

Player complaints related to 1xCasino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Sikayet Cozum Merkezi takes in player complaints. We add these to complaints from other sources when we work out the Guvenlik Endeksi.

We have found no relevant complaints about this casino.

1xCasino user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. To view the casino's user reviews, navigate to the Kullanici Yorumlari part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Guvenlik Endeksi calculation process.

Licenses and company data

1xCasino has estimated annual revenues higher than $5,000,000. Based on the revenues, we consider it to be a medium-sized online casino.

1xCasino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.

Payment methods, win and withdrawal limits

1xCasino supports 58 payment options. This includes: Skrill, Neteller, VISA, Mastercard, WebMoney, Bitcoin (BTC), AstroPay, Bank transfer, Skrill 1-Tap, Qtum, Tron (TRX), Unified Payments Interface (UPI), airtm, BHIM, Freecharge, Jio, Paytm, PhonePe, Google Pay, Jetonbank, Binance Pay, Cash deposit, Piastrix, MoneyGO, PayZapp, Tether (USDT), Electroneum, Ethereum (ETH), Polygon (POL), Jeton Cash, IMPS, Binance Coin (BNB), Avalanche (AVAX), Bitcoin Cash (BCH), Dai (DAI), USD Coin (USDC), Cosmos (Atom) Wallet, Algorand (ALGO), Shiba Inu (SHIB), EOS, Stellar Lumens (XLM), Solana (SOL), DASH, Cardano (ADA), Dogecoin (DOGE), Digibyte, Monero (XMR), Litecoin (LTC), Polkadot (DOT), Nem, Verge, Toncoin (TON), Chainlink (LINK), Zcash (ZEC), NetBanking, Payeer, Ripple (XRP), SticPay.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

In our casino reviews, we always collect data about available languages and customer support options. The options available at 1xCasino can be seen in the table below.

Language Website Customer support Live chat
Slovak Yes No No
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes No No
Russian Yes Yes Yes24/7
Japanese Yes No No
German Yes No No
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Bulgarian Yes No No
Korean Yes Yes Yes24/7
Danish Yes No No
Greek Yes No No
Serbian Yes No No
Ukrainian Yes No No
French Yes No No
Vietnamese Yes No No
Uzbek Yes Yes Yes24/7
Urdu Yes No No
Central Khmer Yes No No
Tajik Yes No No
Turkish Yes Yes Yes24/7
Thai Yes No No
Swahili Yes No No
Somali Yes Yes Yes24/7
Slovenian Yes No No
Persian Yes No No
Romanian Yes No No
Polish Yes No No
Norwegian Yes No No
Burmese Yes No No
Malay Yes No No
Mongolian Yes No No
Macedonian Yes No No
Kazakh Yes No No
Tamil Yes No No
Icelandic Yes No No
Indonesian Yes No No
Armenian Yes No No
Hungarian Yes No No
Croatian Yes No No
Hindi Yes Yes Yes24/7
Hebrew Yes No No
Georgian Yes No No
Estonian Yes No No
Chinese Yes No No
Bosnian Yes No No
Azerbaijani Yes Yes Yes24/7
Arabic Yes Yes Yes24/7
Albanian Yes No No
Bengali Yes Yes Yes24/7
Kurdish Yes No No
Filipino Yes No No
Kongo Yes No No

Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. 1xCasino has a good customer support, judging by the results of our testing.

Casino Oyunlari and slots available at 1xCasino

1xCasino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino Oyunlari from 155 game providers are offered. This includes TaDa Gaming, Pragmatic Play, Quickspin, Igrosoft, Betsoft Gaming, Rival, Playson, Amatic, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Red Rake Gaming, Spinomenal, Booming Games, Tom Horn, Genesis Gaming, Belatra Games, MrSlotty, Greentube, Arrow's Edge, Pixmove, GMW (Game Media Works), Fantasma Games, Boldplay, Turbo Games, Macaw Gaming, Platipus, Concept Gaming, Slotopia, InBet Games, Altente, Phoenix7, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spadegaming, Apollo Games, G Games, Betixon, Elbet, NetGaming, NEMESIS, OneTouch, iMoon, Kiron Interactive, Urgent Games, Golden Race, Revolver Gaming, Triple Profits Games (TPG), Spinthon, Reevo, Mascot Gaming, Pegasus, JACKTOP Live Dealer, Creative Gaming, PG Soft (Pocket Games Soft), AdvantPlay, TVBet, Slot Factory, Holi, HeronByte, MGA, Fa Chai Gaming, Skywind Group, Caleta Gaming, Bigpot Gaming, Peter & Sons, AGT, F*Bastards, Live88, Globalbet, Esa Gaming, 3 Oaks Gaming, LiveG24, CQ9 Gaming, Super Spade Club, Amarix, Winfinity, SimplePlay, Platin Gaming, Spin Fury Gaming, Tornado Games, LAMBDA gaming, Amazonia Studio, Formula Spin, Swintt, Fast Live Game (FLG), Excellent Reel, BF Games, XGG, Spribe, Bunfox, Charismatic, Radi8, TrueLab Games, Enrich Gaming, Spinza, FastSpin, DLV, Dragon Gaming, Vivo Gaming, Onlyplay, Zeus Play, PlayStar, Salsa Technology, Gaming Corps, Nucleus Gaming, Raise Gaming, Worldmatch, Gamebeat, CAPECOD Gaming, Arkana Gaming, Zephyr Slots, Naga Games, Espresso Games, Vizy games, Hölle games, SlotMatrix, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Live Vegas, Winspinity, Superlotto Games, LottoInstantWin (LiW), Mega7, NGM Game, Zitro, Kalamba Games, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, GrazGame, Gambit, Blaze Gaming, AWG Games, Manna Play, Thunderspin, TopSpin Games, Clawbuster, Funky Games, Triple Cherry, 7Mojos, EURASIAN (EA) Gaming, Solidicon, Atlas-V, Ruby Play, XPG (xprogaming), Orbital Gaming, Asia Gaming, Ka Gaming.

1xCasino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 5 bonuses from 1xCasino in our database, which include:

  • 175 FREE SPINS on Gates of Olympus 1000
  • 100% up to €350 and 50 extra spins
  • 125% up to €500 and 80 extra spins
  • 150% up to €550 and 100 extra spins
  • 200% up to €700 and 150 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuslar' section of this review.

Company info

  • Operator Caecus N.V.
  • Kurulusuu 2023
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Guvenlik Endeksi rating of 1xCasino. The Guvenlik Endeksi is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Kosullar ve Sartlar
Mostly fair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Guvenlik Endeksi for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Cok Iyi
Total complaints: 2
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Cozuldu 1
  • Reddedildi 1
Sikayetlere Goz At

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Guvenlik Endeksi based on our view of the situation and its seriousness.

    Other factors
    Tarafsiz
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Guvenlik Endeksi, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Lisans Kurumlari

      Unfair terms and conditions
      • Bonus-related restriction that should be technologically enforced
      • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
      Complaints about 1xCasino
      Sikayet Gonder

      Oyunlar

      Explore the game selection available at 1xCasino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slotlar
      Rulet
      Blackjack
      Betting
      Video Poker
      Bingo
      Bakara
      Jackpot games
      Canli Oyunlar
      Poker
      Craps and dice
      Keno
      Kazı Kazan
      eSports betting
      Crash Oyunlari
      Available: 13 Not Available: 2
      Real Games
      Verified by Gamecheck

      Oyun Saglayicilari

      Tumunu Goster (155)
      • Rival
      • TaDa Gaming
      • Betsoft Gaming
      • Pragmatic Play
      • Tom Horn
      • Evoplay
      • Quickspin

      1xCasino bonuses

      Browse all bonuses offered by 1xCasino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by 1xCasino, along with related limits and fees associated with transactions to or from your casino account.

      Odeme Yontemleri

      Tumunu Goster (58)
      • Skrill
      • Neteller
      • Mastercard
      • VISA
      • WebMoney
      • Bitcoin (BTC)
      • AstroPay

      Transaction limits

      Withdrawal limits
      Unknown
      Win limits
      Unknown

      Para Birimleri

      Traditional

      Supported Fiat currencies.

      USDCADEURAEDALLAMDAOAARSAUDAZNBAMBDTBGNBHDBIFBOBBRLBWPCDFCHFCLPCNYCOPCRCCUPCVEDJFDKKDOPDZDEGPERNETBGELGHSGMDGNFGTQGYDHKDHNLHTGHUFIDRINRIQDIRRISKJMDJODJPYKESKGSKHRKMFKRWKWDKZTLAKLBPLKRLRDLSLLYDMADMDLMGAMKDMMKMNTMRUMURMWKMXNMYRMZNNADNGNNIONOKNPRNZDOMRPABPENPHPPKRPYGQARRONRSDRUBRWFSARSCRSDGSEKSGDSLLSOSSSPSYPSZLTHBTJSTMTTNDTRYTTDTWDTZSUAHUGXUYUUZSVESVNDXAFXOFZARZMW
      Crypto

      Supported crypto currencies.

      ADABCHBTCDASHDOGEETHLINKLTCTRXUSDTXMRXRP

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 55 Diller
      EnglishChineseFrenchGermanItalian 50 more
      Live chat
      Available in 11 Diller
      EnglishRussianSpanishArabicAzerbaijani 6 more
      Customer support:
      Available in 11 Diller
      EnglishRussianSpanishArabicAzerbaijani 6 more
      Live chat rating
      Iyi
      Average response time: Instant
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      15 Jul 2026
      Zuzana C.
      Instant
      Mukemmel
      04 Apr 2024
      Dominika L.
      Not measured
      Subpar
      E-mail support rating
      Iyi
      Last updatedLast updated
      Date and tester
      Rating
      28 Apr 2025
      Jana K.
      Iyi
      04 Feb 2025
      Matej L.
      Iyi

      User reviews of 1xCasino

      This is a place to share experience with 1xCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positiveOlumluTarafsizOlumsuzVery negative

      Do you have any experience with this casino?

      Yorum Yaz
      Casino Guru
      We want players to understand gambling.
      • 1 month ago
      I don't recommend it. It has many bonuses and no deposit codes, but the wagering requirements are very high and withdrawals take a long time to process.
      • Variety of games
      • Slow withdrawal
      • Very high wagering requirement
      • 11 months ago
      Bad experience with registration, my data is not accepted even though it is correct.
      • Variety of bonuses and games
      • It's an odyssey trying to fill out my complete personal information to receive the welcome bonus. I'm registered at more than 20 casinos, and registration has never been so complicated. My information is rejected, and I don't know why.
      1xCasino
      Dear gordomorales,

      We're sorry to hear about the difficulties you encountered while trying to complete your personal information.

      To assist you further, our team will contact you directly at the email address you provided in your review. The message will come from public.relations@1xcasino.com so we can clarify the issue and help you complete the registration form successfully.

      Thank you for your feedback, and we’ll do our best to resolve this promptly.

      Best regards,
      1xCasino Team
      • 1 year ago
      Sign up was simple. No details needed to be added to gain the no deposit bonus. 175 free spins at 50c a spin was played automatically. Terms weren't clear that the winnings need to be wagered with real money to be converted. Would not have played otherwise.
      • No deposit bonus auto spin
      • Terms not clear
      1xCasino
      Thank you for your feedback! It sounds like the free spins you received may have been activated via a promo code. Please note that the full bonus terms, including wagering requirements, are usually available in your personal account under the Bonuses and Gifts section.

      If anything remains unclear, we always recommend reaching out to our support team via the chat window on our website or app — they’ll be happy to assist!

      Best regards,
      1xCasino Team
      • 2 years ago
      I'm going to update you a little about my last review, it's been 5 DAYS!! Waiting for two withdrawals that are approved by the casino and in the chat the operators get upset when I ask them how to speed this up. Unfortunately I continued depositing into my account (there is no delay and it is immediate) and I ran out of funds and now I have to wait for them to deign to transfer MY MONEY!
      • Terrible refund service
      • Terrible help service
      1xCasino
      Dear cortaodoble,

      Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced.

      Our goal is always to ensure smooth and timely withdrawals, typically within a few minutes. However, there are rare instances where technical issues or processing queues (either on our end or with payment providers) can result in unexpected delays.

      We truly hope that your issue was resolved shortly after your review with the assistance of our support team. Please don’t hesitate to reach out — our support team is always ready to help you with anything you may need.

      Please know that we are constantly working to improve our systems and services to prevent such issues and to provide our players with fast and reliable payouts.

      Best regards,
      1xCasino Team

      1xCasino discussion

      Discuss anything related to 1xCasino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      1xCasino bonuses

      Browse all bonuses offered by 1xCasino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by 1xCasino, along with related limits and fees associated with transactions to or from your casino account.

      Odeme Yontemleri

      Tumunu Goster (58)
      • Skrill
      • Neteller
      • Mastercard
      • VISA
      • WebMoney
      • Bitcoin (BTC)
      • AstroPay

      Transaction limits

      Withdrawal limits
      Unknown
      Win limits
      Unknown

      Para Birimleri

      Traditional

      Supported Fiat currencies.

      USDCADEURAEDALLAMDAOAARSAUDAZNBAMBDTBGNBHDBIFBOBBRLBWPCDFCHFCLPCNYCOPCRCCUPCVEDJFDKKDOPDZDEGPERNETBGELGHSGMDGNFGTQGYDHKDHNLHTGHUFIDRINRIQDIRRISKJMDJODJPYKESKGSKHRKMFKRWKWDKZTLAKLBPLKRLRDLSLLYDMADMDLMGAMKDMMKMNTMRUMURMWKMXNMYRMZNNADNGNNIONOKNPRNZDOMRPABPENPHPPKRPYGQARRONRSDRUBRWFSARSCRSDGSEKSGDSLLSOSSSPSYPSZLTHBTJSTMTTNDTRYTTDTWDTZSUAHUGXUYUUZSVESVNDXAFXOFZARZMW
      Crypto

      Supported crypto currencies.

      ADABCHBTCDASHDOGEETHLINKLTCTRXUSDTXMRXRP

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 55 Diller
      EnglishChineseFrenchGermanItalian 50 more
      Live chat
      Available in 11 Diller
      EnglishRussianSpanishArabicAzerbaijani 6 more
      Customer support:
      Available in 11 Diller
      EnglishRussianSpanishArabicAzerbaijani 6 more
      Live chat rating
      Iyi
      Average response time: Instant
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      15 Jul 2026
      Zuzana C.
      Instant
      Mukemmel
      04 Apr 2024
      Dominika L.
      Not measured
      Subpar
      E-mail support rating
      Iyi
      Last updatedLast updated
      Date and tester
      Rating
      28 Apr 2025
      Jana K.
      Iyi
      04 Feb 2025
      Matej L.
      Iyi

      User reviews of 1xCasino

      This is a place to share experience with 1xCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positiveOlumluTarafsizOlumsuzVery negative

      Do you have any experience with this casino?

      Yorum Yaz
      Casino Guru
      We want players to understand gambling.
      • 1 month ago
      I don't recommend it. It has many bonuses and no deposit codes, but the wagering requirements are very high and withdrawals take a long time to process.
      • Variety of games
      • Slow withdrawal
      • Very high wagering requirement
      • 11 months ago
      Bad experience with registration, my data is not accepted even though it is correct.
      • Variety of bonuses and games
      • It's an odyssey trying to fill out my complete personal information to receive the welcome bonus. I'm registered at more than 20 casinos, and registration has never been so complicated. My information is rejected, and I don't know why.
      1xCasino
      Dear gordomorales,

      We're sorry to hear about the difficulties you encountered while trying to complete your personal information.

      To assist you further, our team will contact you directly at the email address you provided in your review. The message will come from public.relations@1xcasino.com so we can clarify the issue and help you complete the registration form successfully.

      Thank you for your feedback, and we’ll do our best to resolve this promptly.

      Best regards,
      1xCasino Team
      • 1 year ago
      Sign up was simple. No details needed to be added to gain the no deposit bonus. 175 free spins at 50c a spin was played automatically. Terms weren't clear that the winnings need to be wagered with real money to be converted. Would not have played otherwise.
      • No deposit bonus auto spin
      • Terms not clear
      1xCasino
      Thank you for your feedback! It sounds like the free spins you received may have been activated via a promo code. Please note that the full bonus terms, including wagering requirements, are usually available in your personal account under the Bonuses and Gifts section.

      If anything remains unclear, we always recommend reaching out to our support team via the chat window on our website or app — they’ll be happy to assist!

      Best regards,
      1xCasino Team
      • 2 years ago
      I'm going to update you a little about my last review, it's been 5 DAYS!! Waiting for two withdrawals that are approved by the casino and in the chat the operators get upset when I ask them how to speed this up. Unfortunately I continued depositing into my account (there is no delay and it is immediate) and I ran out of funds and now I have to wait for them to deign to transfer MY MONEY!
      • Terrible refund service
      • Terrible help service
      1xCasino
      Dear cortaodoble,

      Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced.

      Our goal is always to ensure smooth and timely withdrawals, typically within a few minutes. However, there are rare instances where technical issues or processing queues (either on our end or with payment providers) can result in unexpected delays.

      We truly hope that your issue was resolved shortly after your review with the assistance of our support team. Please don’t hesitate to reach out — our support team is always ready to help you with anything you may need.

      Please know that we are constantly working to improve our systems and services to prevent such issues and to provide our players with fast and reliable payouts.

      Best regards,
      1xCasino Team

      1xCasino discussion

      Discuss anything related to 1xCasino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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